Braman BMW West Palm Beach - Service Center

Best possible service and maintenance. Since I bought my brand new 2015 BMW 650 i at Braman West Palm Beach last year I could not be more happy with the quality of service I am getting from Since I bought my brand new 2015 BMW 650 i at Braman West Palm Beach last year I could not be more happy with the quality of service I am getting from anyone working there. Everyone from the top manager to the front desk is always friendly and knowledgeable and respond to all my questions or concerns beyond expectation and I qualify myself as being a very difficult client. Thank you to all of you for doing the best to make your clients happy. More

Bought a 2016 BMW 740i Certified Car I have owned this car for 30 days already. This BMW has been in the shop more than I owned the car in the last month. Yesterday had to be towed back o I have owned this car for 30 days already. This BMW has been in the shop more than I owned the car in the last month. Yesterday had to be towed back on a car carrier out of my house in Jupiter. They say they repaired the problem twice before, to failed the same day or a day later after I receive it, it has only 457 miles since I bought it and took possession on April 16 , 2019 at 8:00 PM. More

BEWARE Worst service Do not take your car to Braman for any service, you drop your car off for one thing and end up paying for a service repair you never had prior to taki Do not take your car to Braman for any service, you drop your car off for one thing and end up paying for a service repair you never had prior to taking your car there in the first place. They have to get money somehow to pay for that 36 million addition to the building. Took my car twice paid for a service that didn't correct the issues. More

2 1/2 days to change oil, brake fluid and tire rotation?? They sell too many cars to provide decent service. They are all very polite while they make you wait forever. I had heard from friends that is why the They sell too many cars to provide decent service. They are all very polite while they make you wait forever. I had heard from friends that is why they have never bought a BMW themselves as this was the closest location for them. I had an appt but took 2 hours just to drop my car off for oil change,tire rotation and brake fluid flush. I was told the car would be done the next day, it wasn’t and I received no call at all. Finally called day 2 and was told it would be done at noon. What a difference experience from Reeves BMW in Tampa. They know how to treat a customer. More

Horrible!!!!@ My experience was horrible. This is the worst dealership. My vehicle was under warranty and was not repaired by BMW. They originally quoted me $150 My experience was horrible. This is the worst dealership. My vehicle was under warranty and was not repaired by BMW. They originally quoted me $15000 in repairs. I asked for a used engine quote, 5 whole days juat for a quote. When I mentioned I found an engine for $4700 from LKQ it was suggested I wait for the quote from BMW. They quoted me $13000 for a used engine. When I asked where the engine was from, it was the same $4700 engine. I was tild parts has to make their money. $7000 markup plus labor. Come on. I will never buy another BMW. Never! More

Bramans BMW’s Tech Totaled My M6 While Joyriding!!!!! Seriously Go Elsewhere This Dealership Totaled My 2014 M6 Which Had Only 12k Miles On Her and Wont Do Anything For Me..... Their 100% At Fault!!!! W Seriously Go Elsewhere This Dealership Totaled My 2014 M6 Which Had Only 12k Miles On Her and Wont Do Anything For Me..... Their 100% At Fault!!!! Wont Even Return My Calls, I Had To Get BMW Of North America Involved And Still Havent Received Any Info Or Calls From Them Even After Leaving Multiple Messages..... When It Was in For an Alignment Their Alignment Tech Was Joyriding And Went Under A Commercial Vehicle They Proceded To Force Repairs Even Though My Lawyer And I Requested To Be Swapped Into A Like Vehicle.... The Repair Through Their Personal Insurance Company Totaled About $70K In Repairs I Received My Vehicle Back For Aprox. 2-3 Weeks And It Started To Malfunction And Had To Go Back In Apparently The Wiring Harness Was Damaged and They Missed It... Well After Sitting In Their Lot For Approximately 4-5 Months And Being Given The Runaround Saying It’ll Be Completed Any Day Now I Get A Voicemail From Their Insurance Company At About 7am Stating That They Were Totaling Her At Which Point I Try Calling The Insurance Company And Dealership Back To No Avail..... Still No Calls Or Info Even After Contacting BMW Of North America More Then once..... Simply The Worst And Even Made Jokes To My Face About This Situation...... Their Dealerships Used To Be My Goto I’ve Purchased and Have Sold Multiple Vehicles Through Them Thanks For Nothing..... Photos at FB Group : Braman BMW WPB Crashed My M6!!!!! More

Atrocious service Run fast. My car was damaged, soiled and mishandled here. Service advisors are very polite, well dressed and pleasant but they disguise a service depa Run fast. My car was damaged, soiled and mishandled here. Service advisors are very polite, well dressed and pleasant but they disguise a service department that is a true disgrace to BMW. Cannot believe that they survive with this level of repair talent that i unfortunately have seen and experienced. By the way, they do not balance wheels properly either...... my complementary balance made my car undrivable due to vibration so had to cancel trip while getting it done properly later More