Brandfon Honda

4 th car I bought from them would not go to another dealer Louis was my salesman ex dealer Louis was my salesman ex More

Luis was great with helping me get my 2025 Honda accord he explained everything great and it was quick and easy. If you want to get a Honda in Branford he is the man to goto. Thanks for everything Luis. he explained everything great and it was quick and easy. If you want to get a Honda in Branford he is the man to goto. Thanks for everything Luis. More

We originally came to the dealership just to look at cars, but on the way there we got a flat tire. While we were sitting in the lot waiting for AAA, Louis and Kaitlin came over to check on us and see i cars, but on the way there we got a flat tire. While we were sitting in the lot waiting for AAA, Louis and Kaitlin came over to check on us and see if we needed help. Louis went above and beyond—he offered to change our tire right there, and he did it with such kindness and no hesitation. I can’t thank him enough. It wasn’t even part of his job, but he didn’t think twice. I’m so grateful for the genuine care and help we received. Louis and Kaitlin truly made a stressful situation so much better, and their kindness will stick with me. If you’re ever looking for people who actually care—go to this dealership. More

Luis is incredibly knowledgeable and passionate. Very professional and helpful. The space is well-organized and clean. He showed the whole process from how to start the car, to fill gas, to auto loc Very professional and helpful. The space is well-organized and clean. He showed the whole process from how to start the car, to fill gas, to auto lock and auto start. 10/10 would recommend fr More

Luis did a great job explaining everything to me and helping with the trade of my old car and financing/purchase of the new HRV. He was extremely thorough and courteous. And was great at following up wi helping with the trade of my old car and financing/purchase of the new HRV. He was extremely thorough and courteous. And was great at following up with me every step of the way. More

Luis was very thorough and courteous and helpful. He did a great job explaining everything to me about the process of getting my new car and showing me how to operate the controls and accessories. He He did a great job explaining everything to me about the process of getting my new car and showing me how to operate the controls and accessories. He truly went above and beyond. More

We are grateful that Joanne Panzo was able to locate the specific Honda Civic we were interested in leasing. Joanne - and everyone we have met at Brandfon Honda have always been willing to listen and if we specific Honda Civic we were interested in leasing. Joanne - and everyone we have met at Brandfon Honda have always been willing to listen and if we are concerned or do not understand something, they take the time to explain it. On our most recent service visit, we had a complaint about our windshield wipers. They not only checked every feature, they explained why the wipers work the way they do. I trust this dealership to listen and to respond to my needs. I'm looking forward to learning about the Honda Civic hybrid, which I understand is now available. More

Dealership is clean, staff is friendly, and the process of trading/buying was a breeze thanks to them! of trading/buying was a breeze thanks to them! More

No stars but app made me leave one. Worst experience ever at a car dealership. We put a deposit on a 2022 CRV. We went back 6 days later to buy it with a certified check for a larger Worst experience ever at a car dealership. We put a deposit on a 2022 CRV. We went back 6 days later to buy it with a certified check for a larger downpayment. They delayed the process for 1 hour 20 minutes before telling us they could not sell us the car because they didn’t have a title. Manager never came over to talk to us. Very unprofessional. This was a 2022 that came off a lease and they had it on property for 2 months. We were upset but we kept our deposit on the car waiting for new duplicate title to come in. One week went by, then two, three, and four. We kept calling - they were not proactive calling us with an update. By week four they said they made no progress getting title. We got our deposit back. Ridiculous and very unprofessional. we were waiting because of the color. After we pulled out we went to a very professional Honda dealership and bought the same car, just not the color we wanted. I wouldn’t go to Brandfon Honda again. More