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Brandfon Honda

Branford, CT

3.9
1,267 Reviews
Brandfon Honda offers exceptional Sales, Service and Parts for all your automotive needs. We have the flexibility and patience to make your car buying experience more pleasant than you'd ever expect! Please visit our website to view our large selection of new and pre-owned vehicles. You can also schedule service for your current vehicle or order parts online. And don't forget about our $19.95 express lube and car wash!
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515 West Main Street

Branford, CT

06405

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Showing 1,267 reviews

September 05, 2024

We are grateful that Joanne Panzo was able to locate the specific Honda Civic we were interested in leasing. Joanne - and everyone we have met at Brandfon Honda have always been willing to listen and if we More

by JJ Murphy
Recommend Dealer
Yes
Employees Worked With
Joanne Panzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Brandfon Honda responded

Your positive review means a lot to us! We're delighted that you had a great experience at our dealership. Our team is dedicated to delivering outstanding service, and we're glad that you noticed. We appreciate your business and hope to serve you again in the future.

August 09, 2024

Dealership is clean, staff is friendly, and the process of trading/buying was a breeze thanks to them! More

by ColleenC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Panzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Brandfon Honda responded

Colleen, thank you for leaving such a wonderful review! It's fantastic to hear that our dealership met your needs and provided excellent service. If there's anything else we can do for you, please don't hesitate to reach out.

March 25, 2024

No stars but app made me leave one. Worst experience ever at a car dealership. We put a deposit on a 2022 CRV. We went back 6 days later to buy it with a certified check for a larger More

by 4brk
Recommend Dealer
No
Employees Worked With
Choose not to list who we dealt with
Mar 26, 2024 -

Brandfon Honda responded

Thank you for taking the time to review our dealership. We apologize for any confusion or miscommunication during your recent visit. We would like the chance to speak with you to work towards a resolution. At your earliest convenience, please reach out to me directly. I look forward to speaking with you. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

December 11, 2023

Have always owned Hondas and my family has bought 5 Hondas from Brandfon. My last one I bought I was told I'd receive 2 free oil changes. I received my first then some time later went for the 2nd and t More

by aileenjohnson84
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Joel DeMarco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Miranda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Brandfon Honda responded

Aileen, we sincerely apologize for any confusion or miscommunication during your recent visit. We would like the chance to speak with you to work towards a resolution. At your earliest convenience, please reach out to me directly. I look forward to speaking with you. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

November 16, 2023

I had my car towed into t this dealership on the 30th of Oct because of it being vandalized & one of the things I requested was that the seat to be detailed because of all the rain that came through the b More

by scottdiaz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erminio Curcio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail department
Nov 17, 2023 -

Brandfon Honda responded

Scott, we are truly sorry for the distress caused by your recent experience. We deeply regret the loss of sentimental items and the oversight in detailing your car. This falls short of our commitment to customer care. We are investigating the matter urgently and will ensure appropriate actions are taken. Your concerns are our priority, and we will be in touch shortly to resolve this matter to your satisfaction. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

November 16, 2023

I paid for a tire rotation with my oil change when i got home it was not done i know my car with the cerb rash on the rim More

by richardarpino1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Brandfon Honda responded

Richard, we are very sorry to see your negative review. Customer satisfaction is our top priority and we take reviews like this very seriously. At your earliest convenience, please reach out to me directly so we can address this issue. I look forward to speaking with you. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

October 17, 2023

Called in for a simple question and Luis in scheduling went above and beyond. He walked me through my pro ess, answered all my questions without me having to ask. Also advised me of a few other things t More

by Tonya.brown245
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 17, 2023 -

Tonya.brown245 responded

Called in for a simple question and Luis in scheduling went above and beyond. He walked me through my pro ess, answered all my questions without me having to ask. Also advised me of a few other things to be concerned with. Thank you Luis. It's very rare to find customer service reps that are so attentive to a customers need.

Oct 19, 2023 -

Brandfon Honda responded

Tonya, your positive review means a lot to us! We're delighted that you had a great experience at our dealership. Our team is dedicated to delivering outstanding service, and we're glad that you noticed. We appreciate your business and hope to serve you again in the future.

June 10, 2023

Rob people blind. Tell you one thing and do another when you leave dealership. Change paperwork after you leave. When you tell them to cancel certain add ons they don' More

by l.sweeney84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Secula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Brandfon Honda responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

April 08, 2023

Brandfon Honda stuck it to me on a used car I purchased there during the pandemic. I brought the car back to them about a month after I purchased it. The service department stated to me that they couldn’t More

by coyoterunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitch Burban
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Miranda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vietri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Brandfon Honda responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our service center. At your earliest convenience, please reach out to me directly. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

March 01, 2023

We appreciate the men who were oursalesperson Nicholas Roberts and the finance manager Joel Cartagena and the employee who came to make sure everything was as requested. My personal thanks for the kindnes More

by peharris68
Recommend Dealer
Yes
Employees Worked With
Nicholas Roberts and Joel Cartagena
1
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