Brandon Hyundai - Service Center

Been a customer for 8 years The mechanics are top rate .We work with Alex, service coordinator, excellent service. All the work is completed on time and correctly fixed. Thank yo The mechanics are top rate .We work with Alex, service coordinator, excellent service. All the work is completed on time and correctly fixed. Thank you More

Great service Alex was great help. Service was great. They did what they said they were going to do. It was my daughters car that needed to be fixed. Just the a/c needed service. They a Service was great. They did what they said they were going to do. It was my daughters car that needed to be fixed. Just the a/c needed service. They also checked her breaks. Needed to be replaced rear serpentine belt needed to be replaced, tune up and oil change. They also replaced windshield for free. More

Exceptional customer service My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. H My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. He explained fully the service that was provided and thanked me for trusting my car service to Brandon Hyundai. His demeanor and professional are always greatly appreciated. Sam Taylor More

Great service We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a goo We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a good offer went home to think about it (no pressure sales) and the next day we bought a new car at a reasonable price. Happy! More

Fast and friendly The service center at Brandon Hyundai is not a typical service center. What I mean by that is the service people are not pushy and help you understand The service center at Brandon Hyundai is not a typical service center. What I mean by that is the service people are not pushy and help you understand what needs to be done. More

Long wait time The price for an oil change can’t be beat. However, I had to wait nearly three hours past my appointment time for service. The amount of wasted negate The price for an oil change can’t be beat. However, I had to wait nearly three hours past my appointment time for service. The amount of wasted negated the money saved. I wish I was honestly informed about the wait time ahead of time. I could have planned better and taken advantage of the shuttle service provided. More

Found the problem right away and fixed it The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean! More

Great and quick service. Mainly because I desl with Alex Luc Mainly because I only deal with Alex Lucas. I have bought 5 new cars in 10 years there. I guess that will tell you why I go back. Mainly because I only deal with Alex Lucas. I have bought 5 new cars in 10 years there. I guess that will tell you why I go back. More

Xm radio problem I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal , etc. I videotaped the problem and the service department said that they couldn’t duplicate the problem. I got in my car to leave and the problem was there. I called the technician over to show him the problem and he changed the antenna. It seemed to be ok but the problem soon showed up again and I took it back to the service department and they said they found an intermittent short in the wire harness and replaced it.The problem seemed to be ok but it soon came back so I took it back to the service department. While I waited in line for service, the radio started cutting out and said weak signal. I video taped it and told them about it. After waiting for quite some time they said that they couldn’t duplicate the problem and called Hyundai tech support and were informed that Hyundai would not pay to fix the problem. The warranty is for 100,000 miles. The car only has 5,300 miles on it and is only 2 years old. The dealer wants to fix it but Hyundai won’t pay for them to fix it. What good is a warranty if you don’t honor it. The dealer has always been great to me and fixed all of my warranty problems without any problems.This is the 3rd car that I bought new from this dealership and have been happy with them. I think the next step is to replace the radio. What, is a radio to expensive for Hyundai to replace?? I showed them the video of the radio and that I was in their parking lot but their hands were tied because Hyundai wouldn’t cover it.This makes me and my wife wonder what car will be our next?? More

Crappy It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan a It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan at least four times to get a hold of somebody to find out what was happening with my vehicle and then the shuttle service was late picking me up just not a happy experience and the fact that you guys do not have courtesy cars no more is ridiculous More