Brandon Tomes Mitsubishi

Mason was great to work with. I really appreciated how honest and transparent he was with me throughout the service process. He took the time to explain everything clearly and mad I really appreciated how honest and transparent he was with me throughout the service process. He took the time to explain everything clearly and made sure I understood my options. Excellent customer service, and I felt confident that my vehicle was in good hands. Thank you, Mason. More

Great experience! The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions and made everything easy and stress-f The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions and made everything easy and stress-free More

The team was very helpful and professional. I appreciate their hard work and dedication. Great service! I appreciate their hard work and dedication. Great service! More

"I am a huge fan of Brandon Tomes Mitsubishi, specifically thanks to Jovanni! After purchasing my vehicle elsewhere in 2024, I had a nightmare experience where the roof rails kept falling off. De specifically thanks to Jovanni! After purchasing my vehicle elsewhere in 2024, I had a nightmare experience where the roof rails kept falling off. Despite taking it back to the original dealer, they couldn't fix it, and I felt ignored. That all changed last Saturday. Jovanni and the Brandon Tomes team actually cared, noticed the issue, and offered a real solution. Actions speak volumes, and I truly appreciate their attention to detail and loyalty to customers. Highly recommend! Thanks again." More

Zak in sales and Chase in financing were excellent to work with, Very pleased with my purchase. Thank you! work with, Very pleased with my purchase. Thank you! More

We attempted to purchase a used vehicle from Bob Tomes at the internet advertised price. We tried negotiating with them over text. Before we went to the dealership, we agreed on trade value and overall price the internet advertised price. We tried negotiating with them over text. Before we went to the dealership, we agreed on trade value and overall price of the car. We sent them VIN of trade and pictures along with full disclosure of the minor damage to our trade. Once they told us we had an agreement we went to the dealership. Once we got to the dealership, they did not honor any agreement they made and stated that if they did what they agreed to over the phone they wouldn't make any money. While we were there, they offered new numbers to our face, then went to the managers officer and came back with a different set of numbers. They offered and then changed the trade value offer three different times. Not only did they not honor their agreement they added almost 4500 dollars of laughable dealer add ons (Used Vehicle by the way) and refused to remove them. At the end of the conversation, it was a 7-thousand-dollar swing from agreed upon price to what they tried to pull at the floor. It doesn't matter if you are an economy shopper or trying to get one of the more expensive cars in their inventory, please do yourself a favor an avoid Bob Tomes altogether. Your time and money are too valuable to get swindled by this unprofessional and dishonest company. There are plenty of upfront transparent dealerships out there. Choose one of them. More

Keep up the great work! You guys are lucky to have Mason and Giovanni running the service shop! You guys are lucky to have Mason and Giovanni running the service shop! More

Excellent experience at Brandon Tomes Mitsubishi. The sales and finance teams were transparent, efficient, and made the entire process easy. The sales and finance teams were transparent, efficient, and made the entire process easy. More