Brandon Tomes Volkswagen of McKinney

I purchased a certified used Passat from this dealership last spring and have since utilized their service department for routine maintenance, warranty repair, and recall services. Brandon Hill in the Serv last spring and have since utilized their service department for routine maintenance, warranty repair, and recall services. Brandon Hill in the Service Department has assisted me with each of these visits and I can't say enough about his exceptional level of service. I have always been taken care of whether I scheduled service in advance via phone or internet and even when I have dropped by without an appointment; this service department accomodates my schedule and my vehicle has been ready when promised. Not only do they perform the services requested in a timely manner, but they do so without nickel and diming me for these services. Not many dealerships honor military members with discounts, but this one does. It is good to know that this dealership accurately reflects the values of the community it is a part of. My only regret is that I did not find this delearship sooner. From sales, to finance, to services the personel in each department that I have dealth with have gone above and beyond all previous experiences I have had at other delearships. Obviously, I highly recommend McKinney Volkswagen! More

I have gone to many dealers in my 23 years in the Dallas area.From the minute I went in got a great trade for my car , great financing, ready for pickup when promised. They get me in and out as easy as pos area.From the minute I went in got a great trade for my car , great financing, ready for pickup when promised. They get me in and out as easy as possible and make me know they understand how important my time is every time. Calling me by name every time and concern for my day and how it is going , just gives you that great feeling that going back for any service with the car will be a breeze. Sincerely D.W. David More

I was so pleased that I immediately posted all this dealer's information on facebook. I have told everyone about this great dealership. These guys did not play games - they were honest, worked hard t dealer's information on facebook. I have told everyone about this great dealership. These guys did not play games - they were honest, worked hard to ensure I was happy, and had great offerings. If you are looking for a vehicle contact Boardwalk Volkswagen of McKinney - www.boardwalkag.com or 1-800-373-6796 - you will be glad you did. I had been to dozens of dealerships prior to these guys...WOW WHAT A GREAT DEALERSHIP!!!!! :-) More

I purchased a low milage mini van. A few months ago. It is a VW Routan. Every time I have brought it in for basic service they have gone out of their way to treat me as if I just bought the most expensive is a VW Routan. Every time I have brought it in for basic service they have gone out of their way to treat me as if I just bought the most expensive new car they have. They always return my vehical to me cleaner than when I brought it to them. I just recently had a front wheel bearing go bad. They took care of the problem no questions asked. It was all covered under the factory warranty still. They made sure that I had a way to work and even offered to pick me up or give me a ride if they did not have a loner car for me to use. The people I worked with are all very courtious and I would highly recommend you look at working with this company. Thanks, Michael Torma More

My husband and I were ready to trade in my Lexus and I My husband and I were ready to trade in my Lexus and I was very interested in learning more about the VW CC. The sales staff at VW McKinney were My husband and I were ready to trade in my Lexus and I was very interested in learning more about the VW CC. The sales staff at VW McKinney were knowledgeable and professional. Deciding to purchase the car was an easy choice, and Kevin and Sam helped make our buying experience easy, too. In fact, everyone we have met at the dealership has been friendly and a pleasure to work with. Once we picked up the car, Doug spent ample time with me, to explain in detail each function of the vehicle's components . He even scheduled my first maintenance appointment, and has followed up with me through email since our first visit. The level of service we were provided upon first walking through the doors of the dealership continued each time we went back. We will definitely recommend McKinney Volkswagon to our friends and family. More

We were totally satisfied with your dealership and the professionalism of your staff. We are new to the Dallas area and we feel fortunate to have found such a nice dealership to bring our car for service. professionalism of your staff. We are new to the Dallas area and we feel fortunate to have found such a nice dealership to bring our car for service. From the employee that quickly greeted us at the Service Deparment and who called us about the repairs, to the friendliness of the Cashier who promptly waited on us and had our car immediately delivered to us with no wait at all. And, what a wonderful surprise to discover they had washed our car and cleaned the inside. We thought we had just bought a new car. Never in all my years of owning a vehicle had I ever had such fine service from a dealership. My wife and I thank you for the pleasant experience. More

I was in the market for a new car, and had decided to stop by Mckinney vw since the vw was on my wish list. Every person I came into contact with at the dealership was extremely nice and my mind was made stop by Mckinney vw since the vw was on my wish list. Every person I came into contact with at the dealership was extremely nice and my mind was made up. The process was very efficient and I was on my way in a new automobile. More