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Brewster Subaru

Brewster, NY

5.0
2,366 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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1021 NY-22

Brewster, NY

10509

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Showing 2,366 reviews

May 26, 2024

Excellent service. My second car from you guys, and I'm sure it won't be my last!!! More

by mnc2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Brewster Subaru responded

Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The Brewster Subaru Team

May 23, 2024

Rich and Mitch of Brewster were incredibly thorough will the whole process and very receptive to our needs. I have nothing but good things to say about all of them! More

by riggsmlangdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Brewster Subaru responded

Thank you for sharing your positive experience with Rich and Mitch at Brewster Subaru! We're delighted to hear they were thorough and attentive to your needs. Enjoy your new vehicle!

May 22, 2024

Great experience at this dealership. Mitch was easy to talk with and presented information and available options without pressuring us. He answered any questions we had in an informative More

by deuts711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Brewster Subaru responded

We're so glad to know you had a great experience with Mitch at Brewster Subaru! We appreciate your recommendation and are here if you have any more questions in the future. Safe travels!

May 15, 2024

All around great experience from beginning to end. There was no pressure or shaming to purchase extras. I recommend highly More

by Cesamalin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Brewster Subaru responded

Cesamalin, we're delighted to know you had a great experience at Brewster Subaru. Thanks for recommending us!

May 15, 2024

The staff and customer service at Brewster Subaru is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is More

by housesbylisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Brewster Subaru responded

Lisa, we're so glad to know that you & your husband had a great experience with Kristin, Rich & Christian! Thanks so much for trusting Brewster Subaru with your business. We appreciate your kind words and hope we have the privilege of working with you again in the future!

May 14, 2024

Rich was pleasant to deal with: patient and articulate in explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available t More

by orangekory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelina Bruni
May 14, 2024 -

Brewster Subaru responded

We're glad to know that Rich and Carmellina made your experience at Brewster Subaru less daunting. We always strive to be there for our customers, so don't hesitate if you have any more questions about your new vehicle!

May 14, 2024

I came to Brewster Subaru after first visiting Colonial Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. More

by awendel227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor S
May 15, 2024 -

Brewster Subaru responded

We're glad to know that you had a positive experience with our team at Brewster Subaru. It's great to learn that Rich and Connor were able to assist in making your purchase a smooth & easy process. Thanks for recommending us and please don't hesitate to reach out if there's anything else we can do for you!

May 14, 2024

ABSOLUTELY awesome. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. More

by jrella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Criscione, my salesman. 5-star.
May 15, 2024 -

Brewster Subaru responded

We're so glad to know that Lou and Danny were able to help you feel confident with your purchase! We appreciate the trust you've placed in our team and hope you enjoy your new Outback Touring. Take care and we'll see you in November! - Brewster Subaru

May 13, 2024

Always a pleasure working with the folks at Brewster Subaru. Great customer service and inventory of new and used cars. I have purchased twice from them twice in the past two years. More

by ckeoghmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Brewster Subaru responded

Hi C Keogh! We're delighted to know that you had positive experiences with us at Brewster Subaru! It's always a pleasure serving repeat customers like yourself. Thank you for choosing us twice in the past two years, we appreciate your support!

May 13, 2024

We were very pleased with our purchase experience and especially the attention given by Mitchel Pollak. Mitch was friendly, and especially interested in accommodating our needs. There was no sales pres More

by mgrande
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexius
May 13, 2024 -

Brewster Subaru responded

We're delighted to know that you had a positive experience with Mitchel and Alexius at Brewster Subaru. Our team is always here to ensure your needs are met without any pressure. Thanks for choosing us, we appreciate it!