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Brian Harris BMW

Baton Rouge, LA

4.7
240 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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240 Reviews of Brian Harris BMW

October 29, 2018

Great service Oil change was very quick and efficient. Service started and finished on time. Vehicle was returned spotless. The remodeled waiting area is extremel More

by Cot356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Oct 30, 2018 -

Brian Harris BMW responded

Hello, We were very happy to provide you with quick and efficient service during your oil change. Thank you for sharing your experience and we look forward to your next visit!

October 26, 2018

Brian Harris service Rick and Todd took very good care of my vehicle from parts to service Prompt and courteous Service was fast and was on my way More

by Wayne 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Oct 27, 2018 -

Brian Harris BMW responded

Thank you for sharing your five-star review! It was our pleasure to take care of you and your vehicle!

October 22, 2018

Extended Warranty Work The customer service representatives who answer the phones are very courteous. I recommend making an appointment but I was told parts had to be ordere More

by awade1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Brian Harris BMW
Oct 23, 2018 -

Brian Harris BMW responded

Hello, I regret hearing that your service experience has caused you an inconvenience. Our customers are our highest priority, and I would appreciate the chance to speak with you regarding your situation. Please reach out to me directly when you have a moment. It would be my pleasure to look into your situation and assist in any way I can. Respectfully, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

October 19, 2018

Great Service Mr. Rick, is so helpful. He listen to my issues and was concern about my safety. He advice me if I felt my car was going to stop on me, get to a safe More

by August1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The ladies who answer the phone ( Me. November) was very nice and professional., Brian Harris BMW
Oct 20, 2018 -

Brian Harris BMW responded

Hello, Thank YOU for letting us take such great care of you. We will let Mr. Rick know about your shout-out and wonderful feedback. It was a pleasure having you, and we look forward to your return visit.

October 04, 2018

Service excellent Best in area.Fast and accurate. Would recommend. Appointment on schedule. Representatives were very helpful. Happy to come back to you about the work More

by Agsimmons1294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Oct 05, 2018 -

Brian Harris BMW responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you consider us to be the best in the area. It is also great to know that you believe our representatives to be fast, accurate, and very helpful. We appreciate you recommending us and we are glad to know that you were satisfied with your visit. We look forward to seeing you again in the future!

September 14, 2018

The best service department ever! Brian Harris BMW service department is the best! The representatives were courteous and professional. I will return if the need arises but hopefully More

by BHBMW customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the two individuals who assisted us but they were courteous and professional.
Sep 14, 2018 -

Brian Harris BMW responded

Thank you for the amazing review. We are happy to know that you enjoyed courteous and professional service. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 07, 2018

Regular Service Visit Brian Harris' service staff is efficient, friendly, and very professional. Service was completed in a timely manner. I'll be back for my next service! More

by hsumralljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 08, 2018 -

Brian Harris BMW responded

Thank you for the great review. We are happy to know that you enjoyed our friendly, efficient, and convenient service. Let us know if there is anything else we can help you with. We look forward to your next visit.

September 06, 2018

Service My service was great! Mr.Ricky kept me inform on my car. He was wonderful in meeting my needs for my car. Car was ready in a timely manner. More

by August1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Sep 07, 2018 -

Brian Harris BMW responded

Thank you for the five-star rating! We're happy to hear our team was able to meet your expectations and we hope to see you again in the future.

September 05, 2018

Exceptional Service Very friendly and professional staff. Exceptional service. The listen to your issues and make sure everything is taking care of. They answer any and a More

by Lubiderm1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allyson
Sep 06, 2018 -

Brian Harris BMW responded

Thank you for the five-star rating. We're happy to hear our team was able to meet your expectations and we hope to see you again soon!

Sep 06, 2018 -

Brian Harris BMW responded

Thank you for the five-star rating. We're happy to hear our team was able to meet your expectations and we hope to see you again soon!

September 03, 2018

Excellence exceeded There has never been a instance of disappointment at the Brian Harris dealership whether it is regarding: service, sales, parts, finance etc. I’ve not More

by CareyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Sep 04, 2018 -

Brian Harris BMW responded

Thank you for the wonderful review and kind words, Carey! We are delighted to learn you always have any amazing experience with us. We hope to continue to serve you no matter the situation. Thank you for your recommendation and loyalty!

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