
Brian Harris BMW
Baton Rouge, LA
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240 Reviews of Brian Harris BMW
Very good I was greeted upon my arrival and the representative gathered my information and recommended what needed to be done. The environment was friendly and I was greeted upon my arrival and the representative gathered my information and recommended what needed to be done. The environment was friendly and comfortable More
Great service I’ve been getting service done here for several years now and Mr. Rick is always very helpful. A few days ago I came in for an oil change and they did I’ve been getting service done here for several years now and Mr. Rick is always very helpful. A few days ago I came in for an oil change and they did it really quickly, which was great. They new waiting area is also really nice. More
BMW Sevice 5 Star They scheduled service for me, they were ready when I arrived, good coffee and a great place to login while I waited on my car. Everyone was very nic They scheduled service for me, they were ready when I arrived, good coffee and a great place to login while I waited on my car. Everyone was very nice. More
Regular Service I had great customer service from the representative. Always a pleasant environment. It has been a pleasure when visiting, the service team is awesme. I had great customer service from the representative. Always a pleasant environment. It has been a pleasure when visiting, the service team is awesme. They make sure that your maintenance is handled properly More
Another great experience at Brian Harris BBMW Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the servic Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the service. More
Great customer service. I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streaml I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streamline as always. Thanks again for all the help. More
Great overall service experience Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took another two weeks after that to get issues ironed out. I was kept informed the whole way through. They do need to look at the phone system though. When transferring to extensions it hangs up if no one answers. Growing pains I’m sure as they just remodeled store. More
Last minute appointment After running over some sharp metal object, my tire warning light came on. This is the worst possible week for something like this to happen! I'm so g After running over some sharp metal object, my tire warning light came on. This is the worst possible week for something like this to happen! I'm so grateful that Rick squeezed me in to get this issue taken care of. The tire had to be replaced, but my Road Hazard Protection covered it. Rick even expedited my oil change service and had it done today so that I don't have to make another appointment just for that. Rick has indeed gone above and beyond since the purchase of my 2017 BMW X5 in Sept. 2016. Thank you, Rick and the Team at Brian Harris. More
Excellent Team Brian Harris has taken great care of my vehicle since purchased in 2015. I’ll always recommend them to my friends for sales or service. Brian Harris has taken great care of my vehicle since purchased in 2015. I’ll always recommend them to my friends for sales or service. More
Exemplary Experience I recently purchased a 2015 Mini Cooper S Roadster from out of state. While everything on the car seemed to be running great, I wanted the 'warm & fuz I recently purchased a 2015 Mini Cooper S Roadster from out of state. While everything on the car seemed to be running great, I wanted the 'warm & fuzzy' of having her checked by an authorized dealer. I reached out to the Brian Harris Service Center and made contact with November. She was very helpful and accommodating with setting up an appointment for my "new little girl". From the moment I entered the dealership on the day of my appointment, you'd swear I purchased the vehicle from them. Everyone was so helpful and courteous. Especially want to mention how Bernie and Thomas walked me through any questions I had. I knew I was at the right dealership. Well, everything checked out great and I had my girl back before lunch - washed and vacuumed, no less. Thanks, all. Alvin D. More