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Brian Harris BMW

Baton Rouge, LA

4.7
240 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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240 Reviews of Brian Harris BMW

September 01, 2018

Very good I was greeted upon my arrival and the representative gathered my information and recommended what needed to be done. The environment was friendly and More

by Jordanpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Sep 02, 2018 -

Brian Harris BMW responded

Hello, We are glad to know that you enjoyed your experience with us. Thank you for taking the time to leave us a positive review and we hope to see you again!

August 29, 2018

Great service I’ve been getting service done here for several years now and Mr. Rick is always very helpful. A few days ago I came in for an oil change and they did More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Aug 30, 2018 -

Brian Harris BMW responded

We appreciate the great review, Victoria. We will always be here to provide quick and efficient service. We definitely look forward to your next visit.

August 22, 2018

BMW Sevice 5 Star They scheduled service for me, they were ready when I arrived, good coffee and a great place to login while I waited on my car. Everyone was very nic More

by BMWQueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in sevice, Brian Harris BMW
Aug 22, 2018 -

Brian Harris BMW responded

Thank you for reviewing us! We hope to see you again for your next service!

August 20, 2018

Regular Service I had great customer service from the representative. Always a pleasant environment. It has been a pleasure when visiting, the service team is awesme. More

by LondonD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Aug 21, 2018 -

Brian Harris BMW responded

Hi, Thank you so much for taking the time to share the wonderful experience you had with our Service team. We always do our best to make sure our customers have a good experience. We hope to see you again in the future.

August 19, 2018

Another great experience at Brian Harris BBMW Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the servic More

by Asif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 20, 2018 -

Brian Harris BMW responded

Thank you for the five-star review! We're glad that you enjoy your visits with our Service Department. We look forward to serving you again in the future.

August 17, 2018

Great customer service. I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streaml More

by Shaun Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Aug 18, 2018 -

Brian Harris BMW responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that our Service Department was so great! It is great that Mr. Louis was so helpful during your visit. We appreciate your feedback and we hope to see you again in the near future!

August 17, 2018

Great overall service experience Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took More

by Jneubig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie
Aug 18, 2018 -

Brian Harris BMW responded

Thank you for taking the time to leave us a five-star rating and great review! We are happy to know that you had a good experience with us and that Bernie was friendly, and that our staff was informative about how long the car repairs would take. We appreciate your feedback and will make sure to share with management. We hope to see you again in the near future!

August 13, 2018

Last minute appointment After running over some sharp metal object, my tire warning light came on. This is the worst possible week for something like this to happen! I'm so g More

by Luke Lipsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Townley , Brian Harris BMW
Aug 14, 2018 -

Brian Harris BMW responded

Luke, We appreciate you taking the time to share the fantastic experience you had with Rick. It has been our pleasure to be able to service your car. Please do not hesitate to reach out to us with any questions or concerns.

August 11, 2018

Excellent Team Brian Harris has taken great care of my vehicle since purchased in 2015. I’ll always recommend them to my friends for sales or service. More

by Xfive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Brian Harris BMW
Aug 12, 2018 -

Brian Harris BMW responded

We're pleased to have your recommendation! It's great to know that you enjoyed the service you have received over the years. We look forward to serving you for many more years.

August 09, 2018

Exemplary Experience I recently purchased a 2015 Mini Cooper S Roadster from out of state. While everything on the car seemed to be running great, I wanted the 'warm & fuz More

by Alvin D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November Smiley, Bernie (service writer), Thomas the Tech
Aug 10, 2018 -

Brian Harris BMW responded

What a wonderful review, Alvin! It was our absolute pleasure to provide you with an excellent experience. We greatly appreciate the trust you've provided for us to take care of your girl. She's a beauty! Please don't hesitate to let us know if there is anything else we can do for you. We appreciate your business and hope to see you and your girl again in the future.

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