2,219 Reviews of Brickell Honda - Service Center
honda motors and this dealer have not taken care of a defect my Element sc 2008 w/ 32000 miles has of excessive oil consumption/burning or wasting they don't know!they tried to fix it once, did'nt work n defect my Element sc 2008 w/ 32000 miles has of excessive oil consumption/burning or wasting they don't know!they tried to fix it once, did'nt work now they stat its normal my car waste 1 qrt. of oil every 1000 miles!i have gone to this dealer and the service writers are ALWAYS new so its very hard for anybody to want to take care of my major engine problem i have.everybody in this dealer is friendly and put on a smile but no results. More
A TERRIBLE EXPERIENCE! I recently moved from New York A TERRIBLE EXPERIENCE! I recently moved from New York City to Miami. I took my civic to the brickell honda for an oil change and a 30 point inspect A TERRIBLE EXPERIENCE! I recently moved from New York City to Miami. I took my civic to the brickell honda for an oil change and a 30 point inspection. Two days later the car started to overheat. Turns out that they disconnected our front auxiliary fan, causing our coolant to boil out. Their error caused the head gasket to blow, and caused coolant to leak into our oil, and then into the engine, and they DO NOT want to cover the repairs. The head mechanic at the New York Dealership confirmed that Brickell Honda's error caused the residual damage. THEY HAVE DAMAGED OUR CAR AND WILL NOT TAKE RESPONSIBILITY FOR THEIR ERROR. Honda corporate is looking into the problem, but Brickell Honda's management including John (Manager) and Chandler (Director of the Service Center) is terrible. DO NOT HAVE YOUR CAR SERVICED HERE!! More
I am extremely pleased with the service I have been given at your dealer. I have only dealt with Jose Betances (Salesman) and he has given me a great impression of the quality and workmanship your dealer has at your dealer. I have only dealt with Jose Betances (Salesman) and he has given me a great impression of the quality and workmanship your dealer has to offer. My services have always been prompt and everything that i have asked to be done, has always been completed. More
Just wanted to praise the great employee you have working at Brickell Honda, John. I called on Thursday morning and he fit me in right away. John took the time to explain what was going on with my car in a at Brickell Honda, John. I called on Thursday morning and he fit me in right away. John took the time to explain what was going on with my car in a language I understood. He made sure to check with me and inform me of the cost of repairs to my vehicle. John was very friendly and truly seemed concerned that the job was done right. I will definitely recommend Brickell Honda to friends because of the great service that was given to me by John and the staff at the service center! More
the reason why i give this dealer a really high rate is because they helped me to buy a car, perfect price and the car feels great is really comfortable. and the people working there are amazing! i would r because they helped me to buy a car, perfect price and the car feels great is really comfortable. and the people working there are amazing! i would recommend anyone that wants to buy a car to go to brickell honda. More
I returned for additional service to my car because I was very pleased with my experience. And this time it was no different: very competent staff, fast service, friendly employees. The same young man help very pleased with my experience. And this time it was no different: very competent staff, fast service, friendly employees. The same young man helped me and he was great. the mechanics did a great job too. More
The gentleman was very helpful and knowledgeable. He knew just what I needed for my car to be in good running order. The service was fast and efficient. I am very satisfied with this dealer because o knew just what I needed for my car to be in good running order. The service was fast and efficient. I am very satisfied with this dealer because of the quick and reliable service I was provided. I am recommending a friend to have his car serviced here also. More
I received excellent customer service in Brickell Motors ,Carlos Caballero is a professional advisor, he always looks on how to help me take care of my car matters and saves me money. The manager of the ser ,Carlos Caballero is a professional advisor, he always looks on how to help me take care of my car matters and saves me money. The manager of the service department is very cooperative as well. I have done all my car services since 2000 with Brickell Motors since the beginning of inception when we purchased the car and I'm very satisfied with the service that they have provided. More
it was a good overall experience, i bought a used car at brickell motors and it was missing the navigator dvd. i went back and the service personnel were very helpful and friendly. they examined my navi, up brickell motors and it was missing the navigator dvd. i went back and the service personnel were very helpful and friendly. they examined my navi, updated the system and ordered for me a new navi dvd thank you all More
I have owned three Honda autos. My last two were purchased at Brickell Honda. The buying experience was very good, but the service after the sale is where I place greatest importance. Being a older purchased at Brickell Honda. The buying experience was very good, but the service after the sale is where I place greatest importance. Being a older person, I have experienced numerous situations at various dealership relating to the service of my cars.Most of the incidents involved the service employees talking down to me as well as leaving my car dirty, with grease everywhere. After visiting Brickell Honda to purchase my first Honda, the service that followed was wonderful. Professionl persons took care of my problems in a timely manner with absolutely no hassles,no misunderstandings,,no problems. I was very impressed to see the Service mgr, Chandler, was so involved with the actual clients coming in for service. Normally you do not see not to mention meet the manager, unless there is a problem. This was very re-assuring to me. The entire service area has always been very clean and organized. I love my Honda Accord which was special ordered and delivered without incident. I will always take my Honda back to Brickell for service and I will return their for my next Honda purchase. I have and will continue to recommend Brickell Honda, not only for sales, but especially for the service. In this day and time, the service after the sale is the driving force of the dealership and at Brickell Honda that is unbeatable. More