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Bridgewater KIA - Service Center

Bridgewater, NJ

4.9
203 Reviews

203 Reviews of Bridgewater KIA - Service Center

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February 22, 2024

Everyone involved, the scheduler, the valet, and the Service Workers were so timely, courteous, and professional. My Kia has been in twice~ once for a new starter, and then recently for new brake pads, More

by rhonda moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamaria (?) was the valet. She greeted me with such a positive, attentive demeanor. Great impression
Apr 13, 2024 -

Bridgewater KIA responded

We appreciate your detailed review and recommendation. Your satisfaction with our professional team, prompt service on your Kia's starter and brakes, as well as our amenities stands it at the heart of Bridgewater Kia's commitment to quality customer experiences. We look forward for the opportunity to serve you in any future needs.

February 16, 2024

They were great as always. Dropped my car off an hour before scheduled appointment and it was done by my appointment time! Worked on it through lunch. Clean and washed too. More

by UNCLEDAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

Thank you for sharing your kind words about our team at Bridgewater Kia. We take pride in completing work efficiently and maintaining a friendly atmosphere. Your feedback is most appreciated.

February 01, 2024

Bridgewater Kia and Taylor Sumter have consistently demonstrated exceptional customer service. They are highly responsive and always provide thorough answers to all my inquiries. Their efficiency is re More

by UltimateDpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

We truly appreciate your comprehensive feedback. It's reassuring to hear a positive response in regard to our automotive services and team at Bridgewater Kia. This reinforces our goal of providing quality services and creating a relaxed environment for all customers.

February 01, 2024

Very considerate, helpful, and proficient, as well as professional and courteous, ty for great service! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

We appreciate your kind words at Bridgewater Kia. Our team is dedicated to providing top-notch service. Thank you for the positive feedback.

January 23, 2024

I'm used to be a customer from another Kia Dealer in Ewing, NJ, because it's 5 minutes from me. I was disappointed with their last services so I tried to go somewhere else. Although Bridgewater Kia is More

by PMorgonni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

I'm glad to hear your experience with the servicing department at Bridgewater Kia was satisfactory and straightforward, appreciated transparency is key in our line of work. It sounds like you also found value in our easily accessible online scheduling system. Please don't hesitate to come back should you need further service for your Kia or if ever shopping for a new one arises.

December 22, 2023

Did not have an appointment. They listened and addressed my concerns. They looked at my car a took it in right away. Always helpful and friendly.. Great team you have! More

by Leeisme47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Bridgewater KIA responded

It's rewarding to hear that Bridgewater Kia was able to assist promptly and address your concerns. The team strives for efficient, friendly assistance. Please don't hesitate in reaching out if you need anything else.

December 12, 2023

The service here is Top Notch! Taylor is awesome and knows his stuff! Also Opi was very nice and took Car to greet me as I dropped off my car! More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Opi
Dec 12, 2023 -

Bridgewater KIA responded

We appreciate the complimentary remarks about our service at Bridgewater Kia. It's great to hear that Taylor and Opi met your expectations. Your support is valued.

December 01, 2023

Taylor is a true professional when it comes to customer service. Always a great experience when I bring my car in for servicing. More

by deliafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Bridgewater KIA responded

We appreciate your kind words about our serviceman, Taylor and Bridgewater Kia’s auto servicing. We aim to provide a great experience for all customers.

December 01, 2023

Taylor saves the day! Taylor knows what customer service is and how to make Kia of Bridgewater a welcoming environment that puts the customer first. He is the best and whi More

by clarkk68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Bridgewater KIA responded

We appreciate your trust in Bridgewater Kia and are glad Taylor could aid in creating a positive experience with your three Kia souls. Continual improvement is part of our ethos; happy to see it's recognized. Looking forward continuing servicing your automobiles.

November 26, 2023

Great service I got please order Kia location at Kia Bridgwater. Service team very grateful helpful More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Bridgewater KIA responded

We appreciate your kind words about Bridgewater Kia's service team. They are dedicated to providing helpful assistance and meeting the needs of our customers each day. Thank you for choosing us; take care out there on the roads.

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