Bright Bay Mazda

Great Experience !! Had an issue with the drivers window in my 2014 CX9 from the day I bought it. I had taken the car back to numerous dealers for years with no answers. Had an issue with the drivers window in my 2014 CX9 from the day I bought it. I had taken the car back to numerous dealers for years with no answers. Just recently I could not get the window up or down, so I stopped in to Bayshore Mazda. Loraine Keach from service came out and took a look at it. She went back in and talked to the Service Director, Kenneth Gaynor. They got in touch with Mazda because the car was 8 months out of warranty, In a flash I had a loaner car and parts were ordered to finally fix my car. Thank you Ken and Lorraine, for being understanding, friendly, & knowledgeable !! More

Smooth experience We had a previous Mazda and had it serviced at other dealers. The service center at Bright Bay was by far the best to deal with. Because of that, we d We had a previous Mazda and had it serviced at other dealers. The service center at Bright Bay was by far the best to deal with. Because of that, we decided to replace our Mazda with a new one from Bright Bay. The sales experience was fine. No problems. More

Very professional, friendly, and clean My girlfriend and I spent about 6 weeks actively researching and visiting Long Island dealerships starting in late fall this year, looking for pre-own My girlfriend and I spent about 6 weeks actively researching and visiting Long Island dealerships starting in late fall this year, looking for pre-owned SUV's. It was kind of fun at first, but as time goes by (and taking up our free Saturdays), the process can become daunting and a bit stressful. We were looking at a range of vehicles...Chevy, GMC, Hyundai, Kia just were a few early contenders. What finally brought us to Bright Bay Mazda, fortunately, was a terrible experience we had at Generation Kia in Bayshore..where a vehicle we had a deposit on (while we were working on financial terms with them) was literally sold out from under us. From the parking lot there, I Googled directions to Bright Bay..and we headed over there. I had a Mazda a "two cars back", and I knew what good quality and stylish vehicles they are. It was cold and rainy when we walked into the dealership, but as soon as we met Cary Driscoll, our salesperson, we felt like our long odyssey might be coming to an end. He was friendly, really professional...and not reinforcing the "car salesman" stereotype that we had sadly encountered all too often over past couple months. The dealership is also extremely clean and well run. After test driving a couple vehicles, we found a Mazda CX9 Touring that we both loved, and Cary worked really diligently with us and his manager over the next week to finalize our deal. We look forward to using their service department when it's needed. Thanks again to Cary, and Lou for their excellent service... Robert Phillips and Tarissa Edmonds More

Thiefs Sold me a DEMO ,SAID IT WAS NEW ...MANGER admitted it to me ..Aviod this dealaship at all cost..crooks from the word GO..BEWARE Sold me a DEMO ,SAID IT WAS NEW ...MANGER admitted it to me ..Aviod this dealaship at all cost..crooks from the word GO..BEWARE More

Excellent and friendly service I visited this dealership in mid August 2017 after a horrible experience at Atlantic Automall. The service here was friendly and they made you feel we I visited this dealership in mid August 2017 after a horrible experience at Atlantic Automall. The service here was friendly and they made you feel welcomed. I would definitely buy another car here!! More

Salesmen James Britch How would you like to go car shopping and feel no pressure and have all your questions and options answered. Go visit James! This is a real person the How would you like to go car shopping and feel no pressure and have all your questions and options answered. Go visit James! This is a real person there to help you find what you need and want. No pressure! Thank you James you are a one in a million! More

Excellent experience I had the most pleasant and honest saleman Scott he made the sale easy and seemless I would recommend buying a new or used car from Bright Bay Mazda. I had the most pleasant and honest saleman Scott he made the sale easy and seemless I would recommend buying a new or used car from Bright Bay Mazda. More

Flat tire Had a flat tire! Brought it to Mavis and they couldn't find the leak! Were going to charge me $200 for new tire! Mazda found the leak and patched it u Had a flat tire! Brought it to Mavis and they couldn't find the leak! Were going to charge me $200 for new tire! Mazda found the leak and patched it up and sent me on my way! Connor was awesome !! Thanks so much Mazda! More

Very Alert and Punctual Sales & Financing Team Rich and Lou made the process of selecting and buying a low-mileage 2015 Mazda CX-5 efficient and successful. We needed to choose a vehicle and hav Rich and Lou made the process of selecting and buying a low-mileage 2015 Mazda CX-5 efficient and successful. We needed to choose a vehicle and have it delivered within a few days. On our first visit the sales manager referred us to Rich, who is one of the dealership's most experienced sales consultants. He made recommendations from their large inventory and corrected or validated our thinking on the key features. Pricing was transparent, and negotiation fairly painless. While we did not take advantage of the range of financing options available from Lou, the Business Manager, a genuine Mazda extended warranty was important to us. Lou explained the specifics of the various warranties available and helped us make the right choice for us. After putting down our deposit, we chose the date and time we wanted delivery; arriving a half hour early, the car was beautifully waxed, registered, and ready to go as soon as they demonstrated all the safety and convenience features. All in all, an excellent experience at a large dealership with a family ownership mentality. More

Friendly John Bennett was a very courteous person to deal with. He showed us all the cars which he thought would suit us in a friendly and non aggressive way. John Bennett was a very courteous person to deal with. He showed us all the cars which he thought would suit us in a friendly and non aggressive way. His follow up was not annoying and we did come back and secure the deal. When it was time for the financial portion of it dealing with Lou was a pleasure The overall experience was very good. More