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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
238 Reviews

238 Reviews of Bright Bay Mazda - Service Center

Sort by
June 01, 2023

Professional, knowledgeable, efficient, and friendly service team. Minimum wait times. Clean and spacious waiting area. More

by WB124IFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
June 01, 2023

This dealership is very organized, promt with their service & very organized as well.. excellent staff ..I definitely recommend this place. More

by DANNYTORRES31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Great communication with the service personnel. . Shame about the business hours, hours outside of the 9-5 would be helpful More

by LYMIEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 27, 2023

They video your car during diagnosis and they provide a video and allow the customer to decide what services to render. More

by sheena.a.mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caily
May 27, 2023

Poor scheduling and uneven delivery of services offered and charged. No loaner available. Poor communication. More

by INFO@JACKYOUNG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
May 26, 2023

They are liers . Sold me a defective car and after a have to pay for repairs even, paid warranty. the sales Person Victor, cheat me whit the warranty "BUMPER TO BUM More

by osmelmarquez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Ayala
May 26, 2023

The service on my vehicle was great, I can feel it running much smoother, but a little expensive More

by alexrcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Bright Bay Mazda employees are courteous, well mannered, polite, and very knowledgeable. I will continue to have my vehicle serviced there. More

by FDELLAPACE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn C.
May 17, 2023

Walter the service manager always on top of things great customer service facility bright bay mazda More

by mirandawalter938@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Always Immaculate. The Service advisors are always helpful and work together as a happy team. It is always a pleasure to come in for service as I am always warmly gree More

by yohines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie. Glenn and Walter
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