
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The service department has been courteous and helpful every time I have been there. This time Kim Winchell went over and above explaining things to me. every time I have been there. This time Kim Winchell went over and above explaining things to me. More
I had such a wonderful experience at Brilliance Subaru! Ed Troike was referred to me and he did not disappoint! He was very thorough and answered all my questions and then some. He was helpful and informat Ed Troike was referred to me and he did not disappoint! He was very thorough and answered all my questions and then some. He was helpful and informative without being pushy, which I appreciated. I left knowing all my car had to offer and was confident in my purchase. I also appreciated the follow-up phone call to see how things were going. More
My Sales Person Rick Nieves was Hands on by being hands off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my daughter. answered every question with a no pressure answer. (Unlike the two other locations I had been to). Meaning they wanted a sale of a car, where Brilliance Subaru wanted to ensure I drove in what was Right and important to me. Great Job Rick Thanks Again. Jeremy Cybulski the finance manager was simply GREAT. Thanks. explained EVRYTHING, and was very patient with my wife who was in a hurry for an appointment. allowing her to sign and leave. I think Jeremy bent backwards to help with the sale of this car! Very professional and Very Personal. I am now a Life time fan of Subaru and personally will always have one to drive. Subaru a Great company with a Great experience. I Love my Crosstrek! More
This is the third car bought from Ed. He earns the "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with the My Subaru app. Thanks Ed. More
Very professional support. The service technician went well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime More
Great service department team! Arrived during a very busy drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! More
Have never had anything but a good experience at Brilliance Subaru. Top notch service and staff. Always pleasant, professional and very helpful. I would recommend this dealership to anyone lookin Brilliance Subaru. Top notch service and staff. Always pleasant, professional and very helpful. I would recommend this dealership to anyone looking for a Subaru! More
Wonderful service from the beginning. Easy to work with, efficient and knowledgeable. Rick made the whole process smooth for me! Will definitely go back in the future! efficient and knowledgeable. Rick made the whole process smooth for me! Will definitely go back in the future! More
Everyone was very accommodating. Phil Liang was very helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. More