Derek Thomas

The service manger is best i have seen anywhere 5 star service from start to finish. service from start to finish. More

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I just purchased my 2nd Subaru from Ed Troike at Brilliance. Very patient, no pressure. test drove three vehicles over two days. If you're looking for a Subaru, I highly recommend Brilliance. I also Brilliance. Very patient, no pressure. test drove three vehicles over two days. If you're looking for a Subaru, I highly recommend Brilliance. I also use Brilliance for all my service needs including oil changes. I've never had a problem getting a loaner if needed. I was in the market for an Ascent a couple of years ago, when I brought my car in for brakes, they were able to set me up with an Ascent and let me keep it overnight to check it out. How many dealers will do that ? More

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Accurate and helpful service. Was able to make a decision on my vehicle thanks to the communication with the service department. Was able to make a decision on my vehicle thanks to the communication with the service department. More

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Got my car in right away and finished ahead of time. And kept me informed. And kept me informed. More

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The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service. Very happy with the work. Professional. Very polite. And happy with the service. More

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Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else. adam is always a pleasure. I won’t take my car anywhere else. More

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. All aspects of the service were explained and all service points were addressed. More

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. Service department is wonderful! Sales is also! Thank you. More

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way. More

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. here quality,professional,compassionate fabulous all around. More

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