After an auto accident I went looking online for a new car and found one I liked at Bristol Auto Mall. I arranged to go see it but didn't really feel it was the right one. Bobby looked at my parameters and showed me multiple other cars within them. He happily answered all my many questions (as well as my mother's at a later date). I didn't feel at all pressured to buy, it seemed like they really just wanted to help me find what I wanted. I ended up purchasing a 2011 Mazda hatchback, super cute and in really good shape. There were some hang ups with the title (which was in fact the previous owner's fault and in no way the dealer's) but they did so much extra to work it out for me. I've been in touch with Bobby multiple times since purchasing the car, he always answers my calls and is incredibly pleasant and helpful. I will likely buy from them again in the future.