Brogan Cadillac Totowa

Very reliable staff and an exceptional waiting environment it is literally as if you were in a 5 start penthouse environment it is literally as if you were in a 5 start penthouse More

They no longer provide a loaner car although they did drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was char drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was charged $500. One would think that Cadillac would have fixed the problem every time for free especially since the first time it was still under warranty. This should have been done under the lemon law but I don’t have the time nor patience to argue with the dealer/manufacturer on a hopeless cause. Also, when I bought the vehicle (new in 2016), I was promised 2 free complete detailing jobs for free. But this time I was told that the salesman and the manager told the service guy that they had only told me that they would provide 3 detailing jobs and that I would have to pay 50% for the job. It was already done so I didn’t even have a choice to discuss it with them. I know what I was told but I guess it was just a way to close the deal. I guess they didn’t ever intend to honor their agreement because I didn’t have it in writing. If they only agreed to 3, why did they already provide me with 5 free detailing jobs? More

Excellent place to purchase a Cadillac! My salesman did an outstanding job. I have shopped at other dealerships, but they’re not as great as Brogan! My salesman did an outstanding job. I have shopped at other dealerships, but they’re not as great as Brogan! More

I have been a Brogan customer for many years-30+ years). Tony and Vic have always been our service coordinators. Very helpful and easy to work with. Excellent service. Would recommend this dealership on Tony and Vic have always been our service coordinators. Very helpful and easy to work with. Excellent service. Would recommend this dealership on its service philosophy alone. Always treated me with respect and courtesy. More

I had an outstanding experience with Rakesh Mehrotra at this dealership! He went above and beyond to help me secure a great deal on a new Cadillac V, and what truly stood out was that he delivered it all t this dealership! He went above and beyond to help me secure a great deal on a new Cadillac V, and what truly stood out was that he delivered it all the way to Florida for me. Rakesh was incredibly patient, transparent, and kept me well-informed throughout the entire process. It was, without a doubt, the best car buying experience I've ever had. I can wholeheartedly say that I'll be turning to this dealership and specifically Rakesh for all my automotive needs in the future. Thank you again, Rakesh, for making this a seamless and enjoyable experience! Warm regards, Dr. Maureen Sawh More

Clean, professional, and efficient. They assign an account manager to work with you from the start of the process till the end. They assign an account manager to work with you from the start of the process till the end. More

Excellent service and personnel! I will raccomend to every Cadillac owner, salesmen, service writer and all the mechanics I will raccomend to every Cadillac owner, salesmen, service writer and all the mechanics More

Cracking noise in roof area when starting or turning off vehicle. Happens all the time they could not find problems vehicle. Happens all the time they could not find problems More

Joe Guerra made it very easy with no stress to purchase a new caddy xt4. new caddy xt4. More

I would definitely recommend this dealership. I've dealt with tony and Mike and they are always very helpful. I've dealt with tony and Mike and they are always very helpful. More