Brogan Cadillac Totowa - Service Center

Exceptional customer service by a friendly professional staff. The moment you enter the service reception area you feel welcome and appreciated as a customer. staff. The moment you enter the service reception area you feel welcome and appreciated as a customer. More

I have been going there at least 15 yrs never had a problem very professional problem very professional More

Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

I have been seeing Brogan and in particular, Ron from service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K More

It was very easy to get an appointment for an oil change. When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the serv When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the service and the people were very nice. The waiting room was comfortable too. More

Well organized, clean, and neat. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. More

Picked ordered part they installed it also did oil ch. and rotation did not take long and rotation did not take long More

We went into the garage to get into the car and go to Home Depot for plants and the car wouldn’t start. It was doing weird things. So I called the dealership and they gave me a number to call for assista Home Depot for plants and the car wouldn’t start. It was doing weird things. So I called the dealership and they gave me a number to call for assistance. The person came within the hour and jumped the battery. We then drove to the dealership and they put in a new battery. Everything is good now!!! More

Arranged for transportation to and from the dealership so that I could avoid a six hour wait to repair my Cadillac XT-5.while having to sit in the waiting room And also repaired and serviced my vehicle to that I could avoid a six hour wait to repair my Cadillac XT-5.while having to sit in the waiting room And also repaired and serviced my vehicle to a high standard. Thanks Tony and TJ ! More

I am not satisfied with your service. I came to you for the battey problem. That morning, I jump-started my car. Due to this the AC started blowing hot air. You lied to me that there I came to you for the battey problem. That morning, I jump-started my car. Due to this the AC started blowing hot air. You lied to me that there was too much radeon gas in the system and got $277 for it. I read the Cadillac forums after the service. When the battery was dead, this problem was solved and the need to remove the battery cables and plug them back in was solving the problem. You lied to me and took my money undeservedly. I do not trust you. You are making fools of people who trust you. You steal money from those who come to you by doing something that is not necessary to take their money. More