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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
130 Reviews

130 Reviews of Brogan Cadillac Totowa - Service Center

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June 21, 2023

Had service done. Always good. Very professional and personable and accommodating. Woud recommend if asked. More

by jlocrasto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Brogan Cadillac Totowa responded

We're so glad to hear that you had a positive experience with our service department! Thank you for recommending us, and we look forward to assisting you again in the future. Have a great day! - The Brogan Cadillac Team

June 11, 2023

It’s always been very serviceable and quick The service personnel are on point , and advisable More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Brogan Cadillac Totowa responded

Thank you for the review! We appreciate your support and hope to see you back at Brogan Cadillac. Safe travels!

June 07, 2023

Btigan is a top notch dealership with a fantastic group of profesional folks focused on solving issues and helping you. More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Enrique responded

Brogan in Totowa is a top notch dealership with a fantastic group of professional folks focused on solving issues and helping you.

Jun 07, 2023 -

Brogan Cadillac Totowa responded

This is exactly the kind of feedback we work hard for at Brogan Cadillac, Enrique! We're thrilled our team has demonstrated our commitment to customer service and earned your confidence. Thank you for all your support!

May 19, 2023

Excellent job. Good timing. Made a big difference in vehicle performance. Advisor reported to me what I needed done and did while I waited. More

by ahmedvip33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Brogan Cadillac Totowa responded

It's great to hear about your experience at Brogan Cadillac! We're happy to know our team assisted you in a timely manner and addressed all concerns related to your vehicle performance. Thank you for choosing us for your service needs!

May 10, 2023

They are wonderful. mike perry is always very helpful. Car is always washed and vacuumed. Happy with service More

by eroesing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Brogan Cadillac Totowa responded

We are thrilled to see that you're happy with Mike's assistance here at Brogan Cadillac! It is our pleasure to ensure your car is always washed and vacuumed! Thank you for taking the time to write this review and trusting us with your vehicle's care.

April 25, 2023

Victor is so professional, fast with the service on my vehicle. Keep up the good work. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Brogan Cadillac Totowa responded

We're delighted that Victor welcomed you with prompt and professional service! Thanks for choosing Brogan Cadillac — we hope to see you again next time!

April 22, 2023

Professional, knowledgeable, efficient, friendly, clean and very well organized. Five stars says it all. Sorry this was only 14 words but I don't have time to write a book. More

by Railmanjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Brogan Cadillac Totowa responded

This is the kind of feedback we work hard for so thanks for taking the time to leave Brogan Cadillac a fantastic review! We hope to see you again down the road!

April 17, 2023

Professional Friendly Precise Timely Good Value Attentive Comfortable Waiting Room Ron M is the best! More

by leo.donohue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Brogan Cadillac Totowa responded

Leo, thank you for taking the time to share your experience with us! We are elated to hear that Ron provided you with stellar care. All of us at Brogan Cadillac appreciate your business and hope to see you again soon!

April 14, 2023

Always courteous and professional explaining repair being performed and the time it will take to complete More

by Gp84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Brogan Cadillac Totowa responded

This is exactly the kind of feedback we work hard for at Brogan Cadillac! Thanks for the fantastic review and for being such a great customer.

April 11, 2023

I moved back to NJ & a friend of mine told me that the best place to have my 2014 Cadillac XTS & CTS coupe maintenance was Brogan Cadillac of Totowa. 1st it was very easy getting a appointment Monday mo More

by Rasheedgp1
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Brogan Cadillac Totowa responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Tony and the Brogan Cadillac team. We will be sure to pass on the kind feedback to him. Drive safely, and we hope to see you back again down the road!

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