If there was an option to give no stars or negative stars... This place would never get even one star from me. They are a bunch of crooks and schemers.
I had been leasing from Honda of New Rochelle for nine years and never had a problem with returning cars and leasing a new one. So I thought I'd try Bronx Honda since they are much closer to my home. WHAT A HUGE MISTAKE that was!
The day I went I was assisted by Ritchie. I told him numerous times I owed about four months left on the vehicle I was returning. Honda of New Rochelle always took over the remaining payments and I didn't have to worry about anything while leasing a new vehicle. About two weeks after I left with my new vehicle, I receive a letter in the mail saying I owe American Honda $1200. I went back to Bronx Honda to let them know what was going on and Ritchie had the nerve to tell me I never made him aware of the remaining months on my previous lease. I was then referred to one of the managers which was no help at all and was told I would receive a call from another manager which never happened. I wish I remembered their names because they would definitely be on here as well.
I never received a call back from anyone at Bronx Honda and every time I called back I was given the run-around. For sake of saving my sanity and credit... I paid the $1200 for a car I no longer was in possession of as well as the fees I had already paid for the new vehicle I had leased.
If you liked to get played for a fool and cheated by snakes in suits... Definitely visit Bronx Honda for a vehicle. But if you really want a Honda and a great deal and actually enjoy great customer service... I suggest taking an extra 20 minute drive to Honda of New Rochelle. Honda of New Rochelle is pretty amazing and I'll definitely be going back once the lease at this xxxx whole of a place is over!
BRONX HONDA IS A RIP OFF!!!!!!!!!
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