Bronx Honda - Service Center

Worst dealer EVER!!! I waited 4 HOURS just to get an oil change which is ridiculous. I went a few days before but the wait time was 3 hours without appointment. The adviso I waited 4 HOURS just to get an oil change which is ridiculous. I went a few days before but the wait time was 3 hours without appointment. The advisor told me to make an appointment online because the wait time would be less. I made the appointment and they still made me wait 4 hours. Kevin the advisor did not even tell me the wait time. He did not know what he was doing. This dealership is a joke More

excellent I'm a customer for over 10 years now and I love the service I receive. I've delt with ms. Suzanni the last 8 times I've been there. She was polite, ex I'm a customer for over 10 years now and I love the service I receive. I've delt with ms. Suzanni the last 8 times I've been there. She was polite, experienced, helpful and very professional. I was in and out within an hour each visit. She is always warm and welcoming and I recommend Bronx Honda to anyone that wants to be treated as such! More

VERY unhappy customer Don't go here for service. I brought my vehicle in for service and I cannot even get in touch with my service advisor Suzanni just to get an update o Don't go here for service. I brought my vehicle in for service and I cannot even get in touch with my service advisor Suzanni just to get an update on my car. I'm so tired of places like this. She wasn't even personable when I brought my car in. Why have people work there if they are going to look so miserable. You are in the business of providing your customers with great customer service which this person has no skill in. I expect more out of a service department especially since I'm driving out of my way from Yonkers to go there when I could have gone somewhere else. This place is a joke. I'm going to make sure to post my reviews on other sites so other people don't have to deal with someone like this. More

If you want to be mistreated, waste a lot of time, and pay money for it, this is the Honda service for you! Ah, and if you think this is just a one person issue... Well, yes, it is... The Manager! In pe pay money for it, this is the Honda service for you! Ah, and if you think this is just a one person issue... Well, yes, it is... The Manager! In person, not delegating the mistreatment. My wife and two little kids, 3 and 5 , were scolded for painting with chalk on the pavement while waiting hours for service to be done! You want to pay the same and get the treatment you deserve, go to another place! My wife and I chose New Rochelle Honda, and they are great. By the way, we pay the same price, it is a no brainer. More

I went in to service for a routine maintenance. While performing my maintenance Bronx honda service tech stated my rotors were wavy and needed to be sanded down 180.00 plus tax. I have a 2007 Vehicle wit performing my maintenance Bronx honda service tech stated my rotors were wavy and needed to be sanded down 180.00 plus tax. I have a 2007 Vehicle with less then 17,000 miles. After I consented to repair I found out my rotors were covered under my basic warranty 3 years and or 36000 miles. When I contacted dealer they stated it was routine maintenance to resurface my brake rotors. According to my owners manual it is not listed as a maintenance item there for making it a repair. So I was ripped off for 180.00 plus tax.Not including the maintenance items they performed were not necessary to be done until 30,000 miles.I hate to think people operate their businesses in this manner. More