Kings County Chrysler Dodge Jeep Ram - Service Center

Josh was really helpful and accurate got my car in now time would come back again! time would come back again! More

They are absolutely scammers. I came in to get something fixed that is under warranty. (I lease a brand new car), and they just did a bunch of other stuff, but didn’t fixed the is I came in to get something fixed that is under warranty. (I lease a brand new car), and they just did a bunch of other stuff, but didn’t fixed the issue I came in for. Not only did they not fix it, they lied to my face and said there was no issue. I’ve never in my life had such a repulsive experience with a company. I cannot believe how crooked they are. Obviously that’s the dealerships culture if they have the front ladies lying to my face and working hand in hand with the mechanics. Truly disgusting. Thanks to them I will never lease or own a Jeep again. Never. If they are scamming people everyday and Chrysler is just letting it happen, I don’t want to give them my money. No wonder they offered me an amazon gift card to give them a good google view when I leased my car from them… More

You guys are so wrong Have my jeep cherokee 2016 going on 3weeks now and no one will let me know anything I can not get any updates there's a lot of gate keepers that work in the service department you could 3weeks now and no one will let me know anything I can not get any updates there's a lot of gate keepers that work in the service department you could never speak with anyone most of the young ladys in the service dept are rude they know nothing about customer service I am an IRATE customer and who wouldn't be after 3weeks without your car This all started when I brought my vehicle in for 3 recalls and the mileage was blinking I was charged $2,700 you had my truck for 1week ok a day after getting it back it shut off I had to tow it to you guys you had it for 3days my truck was parked up for 2week when I went to drive it started making loud noise and driving slow so I took it to my mechanic friend who drove the several time and slid up under the truck and ask when was the last time the truck was on alift I told him the only time was when You guys had it and FYI before this I never had any problems with my truck no light on the dash I had no problems , so my mechanic told me that the Wheel Defferential is crack ok so I brought my truck back on 6/24 I have been without my vehicle and I can never speak with anyone I was warned about you I should have listen So yeah I do not have a good review Brooklyn Chrysler Jeep Cherokee Ram You Have One Very Disappointed Unsatisfied Customer Sincerely Sophia Malcolm More

Best experience purchasing a car ! He was fast to answer all my questions and helped out as much as he could. I didn’t feel pressured or rushed Alex was very personable and welcoming He was fast to answer all my questions and helped out as much as he could. I didn’t feel pressured or rushed Alex was very personable and welcoming He made Magic happen in just minutes Highly recommended ! More

I brought my working/job van Ram ProMaster 2500, 2021 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16/2024. The waiting time was over a month. However, the van wasn't inspected until today, 02/21/2024, after many days from my appointment time. The car service management mentioned a large backlog, but I had a specific appointment booked in advance for 02/16/2024 at 12:10 pm. There seems to be a problem with queue in the service, causing significant losses to me personally. If the service is unable to attend to the car, then they should reschedule for a time when they can accommodate it. This issue originated from the recall of manufacturer, which led me to contact the official service. I strongly advise against dealing with this dealer! Also they don’t give me a time when the car is going to be ready! More

I brought my car in for a repair. During the repair, they damaged my vehicle. They acknowledged that they damaged my car, but they had a whole list of excuses for why they are not res During the repair, they damaged my vehicle. They acknowledged that they damaged my car, but they had a whole list of excuses for why they are not responsible for it. Avoid this dealership at all costs. More

Elaine was extremely helpful and took special attention to all my needs. Would definitely recommend. to all my needs. Would definitely recommend. More