Brown Daub Ford Lincoln

Brown Daub Ford Lincoln
4067 Jandy Blvd.
Nazareth, Pennsylvania 18064

Sales: (800) 837-8830
Service: (610) 759-9300
Parts: (610) 759-9300

Manufacturers: Ford, Lincoln


Most Reviewed Employees
Jason Roth Jason Roth
Sales Representative
Jeremy  Miller Jeremy Miller
Service Manager
Matt Bedics Matt Bedics
Fleet Manager
Peter Tombrakos Peter Tombrakos
Sales Representative
Mike Strauser Mike Strauser
Finance Director
Meghan Hotchkiss Meghan Hotchkiss
BDC Manager
Doug Searles Doug Searles
Business Manager
Need a New Car?

Dealership Amenities
Free car wash with service (weather permitting)
Free WiFi
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines
Free Fresh Baked Cookies

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.5/5
16 Reviews
Brown Daub Ford Lincoln

Overall Score: 4.5 Star Rating4.5



About Brown Daub Ford Lincoln
Certified: Brown Daub Ford Lincoln
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Brown Daub Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Brown Daub Ford Lincoln
Nazareth Ford Inc. was founded in 1982 by John and Andy Daub. It was located in a building that was an acme supermarket. The Daubs used the building as a Used Car and Chevrolet Truck Center. With the acquisition of the Ford franchise, the building was turned into Nazareth Ford and used for marketing new Ford cars and trucks as well as pre-owned vehicles. In 1992, the last vestiges of the supermarket disappeared when a modern entrance was built. In 1992, the Lincoln and Mercury franchises were purchased. Also in this year, the name was changed from Nazareth Ford to Brown Daub Ford-Lincoln-Mercury. In 1994, the building underwent extensive renovations to provide office space, a service write-up area, customer lounge and larger service area.more
In November of 1998, J. Shauger became a partner in the Ford-Lincoln-Mercury store. In 2005, Brown-Daub Ford-Lincoln-Mercury moved into a brand new state-of-the-art facility. Today Brown Daub Ford Lincoln is one of the top selling dealerships in the Lehigh Valley. We welcome you to come in and get treated like family!

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appth02
4/11/2012 2:54:15 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Mike Kratzer

My Review of Brown Daub Ford Lincoln:
My 83 year old mother scheduled to have her 2003 Mercury Sable idler pulley replaced. Mike reported that the belt had too much dressing on it and so they cleaned it and it is fine now. $50 please. Mom took it literally a couple miles down the road and the idler bearing was squealing again. So she returned. Mike now says it the cam shaft synchronizer. He’s done lots of them at the tune of $500. Now I’ve personally owner four of these cars and have had to replace the idler pulley on two of them. This is now the third. Each time I WD40ed the pulley bearing to determine the source of the noise. Now not only was BD unable to determine that it was oil in the belt they still could not determine the pulley bearing was the source of the noise. Instead they wanted to milk the old lady! Now being a mechanic and one with a fair sense of play, I called Mike personally to review what I had found, my methods and experience. Now naturally he knew better and was not willing to look at the car again as he knew it was the cam shaft synchronizer. Shame on you BD!

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Response from: Brown Daub Ford Lincoln
Added: 4/13/2012 3:58:14 PM
When vehicle was origionally brought into our shop the belt was covered with an oily substance. The first thing we did was clean the belt area thoroughly and listen for noises, none heard and vehicle was released. When vehicle returned we had not origionally heard anything but after a while, we heard an intermittent noise. As we listened with a stethoscope, we heard noise from timing cover area which is most likely the hydraulic cam phaser. The idler pulley was not noisey and therefore no need to replace.

MWPJR
5/31/2011 11:52:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris

My Review of Brown Daub Ford Lincoln:
No delays in getting my truck in for repairs and Chris was good to work this - he was friendly and informative, and tried to work w/ me on the pricing of repairs. I purchased my truck at a different dealership, but I certainly recommend this dealership for service.

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micheley
5/5/2011 12:07:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Roth

My Review of Brown Daub Ford Lincoln:
I have purchased many vehicles from Brown Daub Ford and Jason Roth over the last 15 years. Customer service is top notch. Everyone at the dealership is very friendly and professional. I have never had a bad experience with either the purchasing experience or the servicing of my cars.

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tomturbo17
5/1/2011 5:00:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Fred Thorton

My Review of Brown Daub Ford Lincoln:
Overall I had a very good experience here. We had an extended test drive, which was wonderful because it really let me get a feel for the car. The salesman was upfront about everything and didn't put any pressure on purchasing the car, just on showing what a great vehicle it was. Everyone was very friendly and easy to talk with, which is wonderful when making such a big purchase. I felt very at ease and that I was getting my money's worth.

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mcar725
4/28/2011 2:03:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris - Mercury Service

My Review of Brown Daub Ford Lincoln:
We have purchased all of our vehicles through the Ford & Mercury family. And we only service our cars through Brown Daub. We have found them to be very thorough with the care of our vehicles and only recommend services that are truly needed. I often bring my children with me during the appointments, and Chris is especially good about getting my vehicle serviced quickly. He also takes the time to explain the bill and offers discounts when possible. The entire staff is helpful and friendly.

Michelle Robertson
Easton, PA


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lauraa
3/30/2011 2:28:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Roth

My Review of Brown Daub Ford Lincoln:
Excellent customer service and always a great buying experience at Brown Daub Ford Lincoln in Nazareth. Over the past few years I have purchased 3 cars from Brown Daub Ford Lincoln and will continue to recommend their dealership for sales as well as service.

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jbmartyn
3/24/2011 6:17:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay, Tony

My Review of Brown Daub Ford Lincoln:
I needed a repair to my 2001 F-350 Crewcab. I called and they scheduled me right away. I was told what the cost would be before the work was done. I was very pleased with the quality of the repair and the quick response to my needs. This is my work truck and time is money! Thanks to Jay & Tony, I was back out very quickly!!

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jkgrumbein
3/23/2011 1:30:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Bedics

My Review of Brown Daub Ford Lincoln:
I have purchased at least 9 to 10 vehicles through this dealership. I have always gotten the best price here. I have always returned my vehicles for service and have never been sold anything I did not need. The service has always been friendly. Often times going out of their way to accommodate me.j

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tarsi
3/20/2011 10:17:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jay, Chris, Shirley, Jim

My Review of Brown Daub Ford Lincoln:
We have purchased Fords, Mercurys & Lincolns from this dealership & have used their service center for over 15 years! We wouldn't consider going anywhere else and we recommend them to anyone in this area to see why! We have sent many of our friends to Brown Daub and they have been very happy with their experience... Glenn & Candie Tarsi

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spangk
3/19/2011 8:17:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Several

My Review of Brown Daub Ford Lincoln:
We have purchased over four cars from Brown Daub Ford in Nazareth. They have been always very professional, fair, and provided exceptional customer service. Our most recent car was to replace a car that was in an accident. It was exactly what we were looking for and Brown Daub took care of everything for us.

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Reviews 11-20 >>