Brown-Daub Kia - Service Center

I have had my vehicle to other dealers for the same concern and was always told that the problem could not be verified. So for months I was dealing with a randomly heard noise every time I went over ro concern and was always told that the problem could not be verified. So for months I was dealing with a randomly heard noise every time I went over rough roads within a very reasonable time and after a short road test with the technician my vehicle was repaired under warranty and I was on my way. Overall my experience was more than pleasant and I will recommend this dealer to any of my friends or relatives and they conveniently repair more than kias. Thank you for fixing the annoying noise in my car! :) More

So I am currently financing my car through this dealership. Unexpectedly and unfortunately I found out there were some problems with my car that I had no clue how I was going to pay for. I am a s dealership. Unexpectedly and unfortunately I found out there were some problems with my car that I had no clue how I was going to pay for. I am a single mom and money is tight between my daughter and my bills. Well, to my surprise, they fixed the issues my car was having at no cost to me!!!! They understood that I have bills on top of bills and a car repair just wans't possible if I had to pay, so they fixed my car on them!! I couldnt believe it!!! I went from arriving upset and angry to relieved and happy!! They truely do take care of their customers!!! DJ, Mike, and the manager who made it possible for me {I apologize i forget his name, but he was awesome} are amazing people and definately 5 stars from me!!! More

Have had routine service done here always prompt and done well. Went in with concern about noise in front area of my vehicle and Jason the service tech found the problem after test drive and fixed it immedia well. Went in with concern about noise in front area of my vehicle and Jason the service tech found the problem after test drive and fixed it immediately. Love the fact that service is great and no pressure to do unnecessary services ever happens. More

I took my kia sedona for services and I was about to pay more than 800 dollars for the services but thanks to Peter I ending paying nothing..he did everything to help me Thanks Peter you are the BEST!!! Go more than 800 dollars for the services but thanks to Peter I ending paying nothing..he did everything to help me Thanks Peter you are the BEST!!! God Bless... More

I have to say this one of the best dealerships around. I bought my car in 2010 when you were on butler street, and I have to say the way you now do business is just amazing. Your employees are always friend bought my car in 2010 when you were on butler street, and I have to say the way you now do business is just amazing. Your employees are always friendly, willing to work with you, and you make it feel like its a second home with the servicing waiting room. I travel from Allentown, just to have my car serviced with you, because I get excellent service. J'La was just amazing, her attitude towards helping people out is just fantastic, she is friendly, she understands the need for having your car down promptly, and she is willing to help out all she can. Thank you for everything. More

J La was my customer service person when there was a problem. without hesitation she took care of it got it taken care of without cost to me and calmed me down. positive experience after all. i will ask problem. without hesitation she took care of it got it taken care of without cost to me and calmed me down. positive experience after all. i will ask for her on every visit. thank you More

THE SEVICE WAS VERY SATISFYING AND PROMP, I DID NOT MIND WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD WAITING FOR MY CAR TO BE SERVICED. THE EMPLOYEES THERE WAS PLEASANT AND FRIENDLY. MY CAR IS RUNNING JUST GREAT AND VERY HAPPY WITH THE OUTCOME. I HAD TO REPLACE 4 NEW TIRES, AND HAVE MY GEAR REPLACED. I AM READY FOR THE WINTER WITH A SMILE, THANK YOU More

I always feel welcome when I walk into this dealership. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. They are kind and really want you to enjoy the time you are there. They offer you drinks while you are waiting. More

Again Brown-daub Kia did a fantastic job from the time I was greeted when I pulled in til the moment I got my Optima back all shiny and clean .They had a service advisor there named J'la Zaro she was learni was greeted when I pulled in til the moment I got my Optima back all shiny and clean .They had a service advisor there named J'la Zaro she was learning and she did great they listened to my need asked a few questions and then did the service on my car while I had a Italian ice man that was great but in no time they were done and went over the service sheet and explained in detail what the customer 360 was all about.I gave them a great rating because service is a lost art anymore sometimes people like a better experience and I feel I got that so I want to say thanks to all . More

As usual, the service was quick, efficient, and in-expensive and I was treated very well by Troy, Billy, and the other service members. Top to bottom this dealer provides me with the things I want in-expensive and I was treated very well by Troy, Billy, and the other service members. Top to bottom this dealer provides me with the things I want in a car. I have given this rating because of the excellent treatment I received. More