Brown Honda
Toledo, OH
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We purchased an Odyssey EX-L van from Derrick Fawley at Brown Honda. This was our first Honda purchase. Derrick is a super nice guy. Very pleasant, knowledgeable and helpful. He never pressured us and Brown Honda. This was our first Honda purchase. Derrick is a super nice guy. Very pleasant, knowledgeable and helpful. He never pressured us and took the time to explain the details of the car, before we took a test drive. I would highly recommend if you need a automobile of any kind to see Derrick. He is top notch in our books and are going to recommend him to our family and friends. Thanks Derrick for all your help. More
Arthur was a pleasure to deal with. Very knowledgeable and clear communications. This is the second vehicle we purchased from Arthur and would highly recommend him. Very knowledgeable and clear communications. This is the second vehicle we purchased from Arthur and would highly recommend him. More
I got a engine check light while out driving today. Drove over to Brown Honda and pulled into service. Very courteous and promptly Jeff the service manager came over to the car. Explained the situation Drove over to Brown Honda and pulled into service. Very courteous and promptly Jeff the service manager came over to the car. Explained the situation to Jeff. I didn't have an appointment, so I figured it would be some time as I waited for the Car. Within the hour Jeff came to me in the waiting area and said the problem was rectified. That was quick and impressive. This is our 21st new Honda since late 70's, and always been impressed with both Sales and Service. Brown Hondas the REAL DEAL. More
I just arrived in Toledo with out-of-state plates and non-functioning headlights. Sylvain could have seen an opportunity to gouge, but instead treated me very fairly and quickly. In reality, I am a life non-functioning headlights. Sylvain could have seen an opportunity to gouge, but instead treated me very fairly and quickly. In reality, I am a lifelong Honda buyer and am moving to Toledo, so am very likely to look to Brown Honda for sales as well as service. More
Friendly, accommodating, efficient, professional staff that made my wife’s purchase experience enjoyable. Vincent was very kind, listened to what my wife was looking for in a vehicle and went over options that made my wife’s purchase experience enjoyable. Vincent was very kind, listened to what my wife was looking for in a vehicle and went over options and brought up a HR-V to test drive going over features making sure she was comfortable before the test drive. When we returned they had evaluated and had an offer for our trade in which was low initially but they worked with us and got to where we were happy. Eric was a hoot in financing and while we got the paperwork taken care of Vincent got the HR-V all ready to go, warmed up and right beside our trade in so switching over our stuff was quick and easy. Looking forward to working with Brown Honda going forward. More
As an out of state buyer, I was so impressed with Brown Honda's communication. Iain was phenomenal, and he even sent someone to the airport to pick me up when I flew in to pick up my car. Also, the pricing Honda's communication. Iain was phenomenal, and he even sent someone to the airport to pick me up when I flew in to pick up my car. Also, the pricing was straightforward and transparent. I will be a repeat customer. More