I recently bought a used Dodge here and the only salesman that was pleasant was BRAND new. It was only his first sale (Isaiah) and he was much nicer than the veteran salesmen. I had some questions answered by Melvin and not only was he incorrect, but he treated my dad and I like we knew nothing. All I asked was about the trim on the car because the paper was incorrect. My sale was overseen by Brandon because Isaiah was so new. He was fine until after the sale, but I had to come sign a paper because they had gotten the mileage wrong on a financial document(obviously not my fault). It took me a while to get in because I was out of town, but Brandon reminded me again and I came in that day around 7pm. The next morning I wake up to a rude and unprofessional text from Brandon saying "I waited until 930 last night on your word you would be there. You have 24hrs to come in and sign one piece of paper. That's it. It will take you less than 2min." This was copied and pasted from my inbox. Again I received this AFTER signing what I needed to. The finance team is great, new salesman was great, but veteran sales people need to remember that they are dealing with people still, not just cars and money.
I Recommend This Dealer:
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