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Buick GMC of Watertown

Watertown, CT

4.8
42 Reviews

715 Straits Turnpike

Watertown, CT

06795

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Showing 42 reviews

March 27, 2024

Very easy scheduling the service for my vehicle. Service Department was also accommodating in giving a sample of the fluid from my service. Service was done under the suggested time, which meant for More

by finkle.fr63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zehring, Matt Burkes
January 17, 2024

Absolutely the BEST dealership around. ..one based on core values of honesty, professionalism, and simply embedding the meaning of having true integrity. This stems from owner, Todd Ingerso More

by Laura Polito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager Kyle and driver Michael
December 23, 2023

Great help for checking out my car. The salesman was very respectful and helpful. I will recommend this dealership to my friends and family More

by Gloria Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Matt Burkes
April 06, 2023

They don't make you wait any longer then is necessary and they have a great waiting room with fresh coffee while you are there More

by Mikefromct1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zehring, Matt Burkes
March 15, 2023

Great guys here. They care and are very open and honest about how they do business. Terrance, Aaron, Joe, and Bryan were all great! More

by Doc3053
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Burkes
December 28, 2022

Great customer service. Bought a car there and would recommend the folks to anyone looking to buy a car. More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Terrace
December 28, 2022

My family drove two hours from RI to buy our new GMC truck at Ingersoll. The price was excellent and the service was outstanding. Kyle, the GM of the dealership greets you when you arrive and even puts More

by Vernonlawrence
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle and Terence
March 31, 2022

I Always receive outstanding customer service every time I go to the dealership. It’s the best dealership I’ve ever been associated with. More

by JamieMoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Zehring, Matt Burkes
January 14, 2022

Jeff, the service manager, was very efficient, very knowledgeable, I personally love my Buick envision I love their service department, and that is why we/ I keep purchasing a Buick automobile… More

by pats639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff service manager
January 03, 2022

Either your mechanic or detailer stepped on my after market side skirt drivers side and cracked it and didn't mention a word about it so I discovered this a few days after picking up my vehicle. More

by GPATTERSON
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian
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