Burdick Kia
Cicero, NY
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6 Reviews of Burdick Kia
Salesman was a pleasure to work with. Marques was very knowledgeable, friendly, and enthusiastic. 15 words minimum is a stupid requirement on your review so how's this for filling the gap Marques was very knowledgeable, friendly, and enthusiastic. 15 words minimum is a stupid requirement on your review so how's this for filling the gap? More
Not impressed with dealership in past dealings but this salesman was top notch and took care of the needs of my daughter. a positive experience because of him. Michael Flanagan salesman was top notch and took care of the needs of my daughter. a positive experience because of him. Michael Flanagan More
Replaced my engine on my 2012 KIA Optima I purchased a car from a dealership (don’t want to use names) but the guy screams “HUGE” on TV! There was a recall for all 2011 - 2013 certain models I purchased a car from a dealership (don’t want to use names) but the guy screams “HUGE” on TV! There was a recall for all 2011 - 2013 certain models and only out of a manufacture plant from the Midwest. I also had a warranty on it still. These scam artists denied my claim 3 different times. The cowards hid behind a 3rd party company that supposedly denied my claim. They said it looks like I haven’t replaced my oil. I could not prove 1 out of 5 oil changes.Then had the nerve to ask me if I want to buy another car? What xxxx! So hears the good news: I happened to be shopping for another car at Burdick KIA and I happened to be talking with the service manager about my service issue and he told me to bring the car in. He originally told me that it may take 2-3 weeks to replace the engine, it was done in 10 days! I asked him why he did not ask about oil changes and he said: “I can tell that you changed your oil, I also seen the recall problem in the oil”! Needless to say I purchased a new car anyways just to show my gratitude. Thank you Kia Family for reaffirming my belief that there are still good companies out there that truly care about their customers. Thank you again BURDICK Family! More
Excellent Customer Service! Their number one concern is to make sure customers are satisfied with their purchase 100%! Thank you to Lillian for making this purchase so easy! Their number one concern is to make sure customers are satisfied with their purchase 100%! Thank you to Lillian for making this purchase so easy! More
2016 sorento I had been doing research for a v6 awd for the last 6 months. Kia Sorento seemed like a solid car . I had a TriBeca . Called Shane explain what I want I had been doing research for a v6 awd for the last 6 months. Kia Sorento seemed like a solid car . I had a TriBeca . Called Shane explain what I wanted the next day I went in and he had Greg show me exactly what I wanted . Both Shane and Greg where great . . They even introduced me to the service employees and schedule me for my first oil changed . Shane explained everything for the finance point and was very personable . . Greg went over everything in the car. . More