Burdick Mazda

The wait was way too long. I was there on a Saturday and waited 3 hours only to be told it’ll take 1.5 hours to service my car but they closed in 20 mins so I had to come back I was there on a Saturday and waited 3 hours only to be told it’ll take 1.5 hours to service my car but they closed in 20 mins so I had to come back another day to get it done. When I came back another day, they told me it would take an hour and 15 to 30 mins, but I was there for 4 hours only for my service light to still be on and my car wasn’t even washed when I asked for it. I went back inside to tell them so they took it back to get it washed, but they told me the service light was on because I need an oil change which wasn’t what my appointment was for, but they should’ve told me that was something I needed to do while they worked on the car. They said getting an oil change done that day would be another 30 to 45 mins, but it probably would’ve been at least another hour so I said no and went to Valvoline instead. Valvoline got my oil change done in less than 30 mins plus they changed my windshield wipers and air filter. I’m never coming back here again except to return my car after the lease is up. I won’t be getting another Mazda. More

Ken helped me with my purchase and was very informative, understanding and supportive with the setup of my vehicle. understanding and supportive with the setup of my vehicle. More

Helpful staff quick service. I am very happy with my purchase and the customer service. I am very happy with my purchase and the customer service. More

I came in with no window washer fluid due to all the dirty snow. At the end, I was sent a video saying they completed my service and that they did checks on my car to see if I needed anything else. The dirty snow. At the end, I was sent a video saying they completed my service and that they did checks on my car to see if I needed anything else. The video specifically mentioned thay topped me off with window washer fluid. When I got back in my car the light still shows I have low fluid. I check and sure enough no fluid was added. Makes me believe that they didnt do any checks at all on my car. More

Dorian was wonderfully patient and knowledgeable, one of the best salesman ever! Answered every question and always with a smile. Would come back to Dorian for another car sales. Absolutely wonderful the best salesman ever! Answered every question and always with a smile. Would come back to Dorian for another car sales. Absolutely wonderful More

The service department is excellent! Meghan and staff are knowledgeable and friendly! Always extremely accommodating! Meghan and staff are knowledgeable and friendly! Always extremely accommodating! More

Great service start to finish. I had my new car in 2 days after showing up I had my new car in 2 days after showing up More

I went in to purchase snow tires and didn’t know where to begin. Chris in parts helped me find a set that makes me feel safe in the snow and with in my budget. begin. Chris in parts helped me find a set that makes me feel safe in the snow and with in my budget. More

I love Burdick Mazda! We have purchased our last several cars from you and I always have my car serviced here. I can' t say enough great things. Everyone here is so nic We have purchased our last several cars from you and I always have my car serviced here. I can' t say enough great things. Everyone here is so nice and efficient. I dropped my car off to have snow tires put on and I wanted and oil change and inspection. Brittnee offered me a loaner and it was awesome! There were a couple of suggestions for work that I should have done. I trust you completely. I appreciate the videos sent. More

As always, everything went smoothly. Staff was extremely friendly and helpful. Will definitely return in 6000 miles. Staff was extremely friendly and helpful. Will definitely return in 6000 miles. More