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Burdick Mazda

Syracuse, NY

4.8
245 Reviews
Call Dealership (315) 455-7051
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5885 E Circle Dr

Syracuse, NY

13220

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245 Reviews of Burdick Mazda

May 24, 2025

The Staff here are very professional, timely and informative. I highly recommend Burdick Mazda at drivers village . More

by Elijahyoung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittnee
Report | Print
May 26, 2025 -

Burdick Mazda responded

Hi Elijah, thank you for recommending Burdick Mazda! We're delighted that our team provided a professional and informative experience. Safe travels on the road ahead!

May 23, 2025

Hillary and crew did a great job. I arrived early for my appointment, she got me in and out in 45 minutes. More

by sachets.herbal_2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hillary
Report | Print
May 26, 2025 -

Burdick Mazda responded

Hi Sachet! We're delighted to hear that Hillary and the team at Burdick Mazda provided such efficient service! Thank you for sharing your experience, and we look forward to seeing you again.

May 20, 2025

Burdick Mazda is a great dealership, the sales representative, Ariana, is terrific! I would recommend my friends and family to go to this dealership. More

by fsears54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Report | Print
May 20, 2025 -

Burdick Mazda responded

Thank you for the wonderful feedback! We're delighted to hear that Ariana and our team at Burdick Mazda made such a positive impression. We appreciate your recommendation and look forward to welcoming your friends and family in the future!

May 20, 2025

Dakota, our sales person and the dealership overall did a great job. It was a very smooth transaction. More

by nyandrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Martin
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May 21, 2025 -

Burdick Mazda responded

We're delighted to hear that Dakota and the Burdick Mazda team made your experience a great one. Thank you for choosing us!

May 12, 2025

Purchased a 2025 Mazda CX-30 SUV was purchased after all the snow we had. Car was never looked over before I drove it off the lot. There is a nice scratch on my SUV that Mazda has not fixed and is denying. More

by Theresabailey07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian and Aaron
Report | Print
May 11, 2025

This is the third vehicle I’ve bought from the Mitsubishi dealership, each time has been pleasant and painless. The staff are knowledgeable and make the purchase process simple. More

by Longo2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan, Elias, I forget the third person but he was great too
Report | Print
May 13, 2025 -

Burdick Mazda responded

Thank you for your continued trust in Burdick Mazda! We're delighted to hear that each of your experiences has been pleasant and seamless. Our team is always here to help with any future needs!

May 09, 2025

Service really sucked. It took 10 days to tell me my battery was no good. Lie detector says that’s a lie. More

by Morrow Charlie 62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
May 13, 2025 -

Burdick Mazda responded

Morrow, I'm sorry to hear about the delay with your battery service. This isn't the level of efficiency we strive for, and we regret any inconvenience caused. Please feel free to reach out so we can address this further. Thank you, Meghan Russo - Service Manager - 315-233-5210 x 2214

May 08, 2025

The employees are very informative and friendly! They help me with all my questions. I couldn't have asked for better service! They get me in and out on a timely matter More

by Joyce.turner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 09, 2025 -

Burdick Mazda responded

We're delighted to hear that our team at Burdick Mazda provided you with informative and friendly service! It's great to know we could assist with all your questions and ensure a timely visit. Thank you for the kind words!

May 03, 2025

The people here are friendly and helpful. The detailed video of my vehicle is very informative. More

by nsad90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Brittany
Report | Print
May 05, 2025 -

Burdick Mazda responded

Your feedback made our day! Thanks for the five-star review! - Burdick Mazda

May 02, 2025

My first experience with the service department. All my encounters were positive and service needs were explained and performed well. More

by syr.zeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary
Report | Print
May 05, 2025 -

Burdick Mazda responded

We're glad to hear your first experience with the Burdick Mazda service department was positive and that everything was explained clearly. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

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