Burleson Honda

Be careful they will lie. They pulled our credit after we told them not to. I reached out to the GM Mike Rasmussen who stated he will not correct anything. Mike has been rude They pulled our credit after we told them not to. I reached out to the GM Mike Rasmussen who stated he will not correct anything. Mike has been rude this whole time, when it was his employees who lied. More

Absolutely the worst experience I’ve ever had at a dealership very bad service. I bought a 2010 Jeep Wrangler on 5/14/22 and got to pick it up on 6/4/22 because they had to fix a minor issue they woul dealership very bad service. I bought a 2010 Jeep Wrangler on 5/14/22 and got to pick it up on 6/4/22 because they had to fix a minor issue they wouldn’t tell me what it was. They couldn’t even fix it they had to send it to a Jeep dealership and they fixed it. When I finally picked it up on a Saturday the stereo didn’t work but it did just fine when I test drove it in 5/14/22. So my salesman said I’d have to drop it off tomorrow 6/8/22 so they can look at it but xxxx I’m afraid they’ll have it for another week or two. This place was the worst car buying experience I’ve ever had and I’m 45 years old my salesman was Kevin and he acted like I was a pain in his xxx when I went to pick it up and the radio didn’t work he walked off shaking his head and said I would have to take it back sometime this week which ended up being tomorrow the eighth but I’m not quite sure I even want to drop it off now it has been a very bad experience and my salesman did not have the best attitude he made it seem like he just wanted me to take the jeep and leave him alone so I think I’m just going to keep my jeep and end up spending a little bit of money and having a stereo shop put a stereo in it for me just to avoid all the waving around and not having my jeep I’m not saying all of the salesman’s or like this but I would definitely not use Kevin More

The Sales Managers will try to ripped you off to earn your business and will give a low ball on your trade in. Cars prices already overpriced your business and will give a low ball on your trade in. Cars prices already overpriced More

We DID NOT buy a vehicle. We corresponded for (3) days about the Chevy Traverse. We scheduled an appointment for Saturday4/16. I was able to get to dealership early, yest We corresponded for (3) days about the Chevy Traverse. We scheduled an appointment for Saturday4/16. I was able to get to dealership early, yesterday. CALLED AHEAD. Confirmed it was on the lot, and arrived with $12,000.00, to make down payment. When I arrived KEVIN had the vehicle gassed and pulled up front, for me to test drive. Awesome!! I WAS THERE WITH 100% INTENTION OF PURCHASING VEHICLE. While Kevin decided to "chit-chat" about the vehicle, another salesman took the keys and let another customer test drive the vehicle, ahead of me. We had to wait for them to return, and the other customer left the dealership. Once I finally "got my turn", I told Kevin, point blank, I am buying this car. I took the test drive, and went to pick up my husband, and son. While we were on the test drive, the other customer decided to come back, and the "other salesman" had them sign. "Sorry the car has been sold, I need the keys back." "If you like I have some other options here on the lot." Pro: we got to actually drive a Traverse Con: WE WILL NEVER RETURN TO BURLESON HONDA, AND WILL DISCOURAGE OTHERS FROM DOING SO, AS WELL. xxxxers. More

Mark a base model vehicle $9000 above MSRP. when i called them out on it they reduced the mark up by $2500 and also reduced the value of my trade-in. The trade-in was supposed the be a guarante when i called them out on it they reduced the mark up by $2500 and also reduced the value of my trade-in. The trade-in was supposed the be a guaranteed about through KBB. They said that they had the "lowest Mark-up". I left and purchased a vehicle at MSRP from a different dealership. More