Burleson Honda
Burleson, TX
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783 Reviews of Burleson Honda
Luis Mercado was my sales person and Felix was my financial man. These 2 worked so well to get me the best deal possible. Last year I traded in 2 vehicles to get a 2021 White Honda Accord. I now hav financial man. These 2 worked so well to get me the best deal possible. Last year I traded in 2 vehicles to get a 2021 White Honda Accord. I now have a 2022 Honda Accord. I love the gray, with dark interior. I appreciate all that Luis and Felix did to make this happen for me. I will continue to buy from Honda Burleson for all my car vehicle needs. . More
I had a very poor experience with them and I don’t trust them. They lied to me a few years ago saying that if you put a down payment on a lease it transfers over to the next vehicle. Then said to me that my them. They lied to me a few years ago saying that if you put a down payment on a lease it transfers over to the next vehicle. Then said to me that my only option is to lease a vehicle for a high monthly payment. I did end up getting a nice preowned vehicle. They recently called me to see if I will trade mine in. After a few times up there I still feel like they will say anything to make a sale. But the service crew is great. More
STAY AWAY FROM THIS PLACE. They should all be charged as criminals for their practices they tell the customers. Their service department charged me for work they didn’t even do. We’re not talking about $ criminals for their practices they tell the customers. Their service department charged me for work they didn’t even do. We’re not talking about $1000 worth of work. We’re talking about $5000. I paid to have the catalytic converter replaced along with some other work. They did a terrible job on the other work and didn’t even replace the catalytic converter. Even when I have a receipt from them showing all parts and labor were paid for. The work they didn’t do was verified by a ASE mechanic at another shop. They told me there was NO way that the catalytic converter was ever replaced. I guess this is why the “check engine” light stayed on after I paid and picked it up. When I called the service rep back he said he didn’t know why the light would still be on and said I’d have to pay for another diagnostic. Keep in my they are supposed guarantee their work, parts, and whatever else lies they say they guarantee. Stay away from this place, especially if you are a female. They will prey on your vulnerability of not knowing. I’ve reported them to the better business bureau. Unbelievable More
I bought a 2021 Chevrolet Silverado High Country from Burleson Honda on 12/31/2021. There were some problems after the sale, but the dealership made everything right. Burleson Honda on 12/31/2021. There were some problems after the sale, but the dealership made everything right. More
Horrible experience with the service department. Took my honda in for oil change, tire rotation/balance and inspection. They Broke my oil pan and then took 5 days to fix it. I had to call each day for a p honda in for oil change, tire rotation/balance and inspection. They Broke my oil pan and then took 5 days to fix it. I had to call each day for a progress report and it was one excuse after another. They did give me a loaner car. The service department at this dealership has really gone down hill in the last couple of years and don't care about customer service. I am no longer a Honda fan and that's sad because I owned honda's for 25 years. More
I bought a 2021 Toyota Tacoma last weekend. I met with a Janet and after showing me the Truck I was in and out about hour and a half. I would definitely go back to this dealership. Friendly staff and they Janet and after showing me the Truck I was in and out about hour and a half. I would definitely go back to this dealership. Friendly staff and they care about your needs. More
Luis Mercado and Tony Arredondo made it easy for me to upgrade from a 2013 CRV to a 2021 Passport. They treated this gray-haired senior citizen the respect and kindness. Thanks upgrade from a 2013 CRV to a 2021 Passport. They treated this gray-haired senior citizen the respect and kindness. Thanks More
I just purchased a 2021 Honda CRV & I couldn’t be more pleased with the service I received! Zachary Montes was a pleasure to deal with 👍👍 pleased with the service I received! Zachary Montes was a pleasure to deal with 👍👍 More
Luis Mercado was awesome while I traded in 2 vehicles, a 2018 Honda Accord EX and A 2016 Honda CRV EX on a 2021 Honda Accord EX. He was polite, kind, Understanding and did everything to make this transition 2018 Honda Accord EX and A 2016 Honda CRV EX on a 2021 Honda Accord EX. He was polite, kind, Understanding and did everything to make this transition easy for me. Thank you Luis. More
The commercial lies! I took my 2007 Honda accord to get appraised and offered $1,000 to trade in.. Cash for clunkers is a lie! Just because I had 2 repos from over 5 years ago and I have my pay off of over appraised and offered $1,000 to trade in.. Cash for clunkers is a lie! Just because I had 2 repos from over 5 years ago and I have my pay off of over $13,000 for my 2007 Honda accord.. They refused me!! Wow! Cash for clunkers is a lie!!! The guy next me had a trade in and they still wanted over $500 a month for a payment.. Wow!! What is that... You guys talk bad about tote the notes... They are better to go to.. They give people chances.. And they wouldn't look at my paper work I paid my 2007 Honda accord off of $1,300 in 4 years ... Never late...it didn't go to a credit because the lot didn't wake enough cars but they can be contacted... Thanks for nothing More