Reason for Visit: Service
I recommend this dealer: Yes
My Review of Burns Honda:
As I was driving home from work last Thursday, I noticed that my left turn signal was not working. Even though I called the service dept after 6pm, someone was there to schedule my car for service the next morning. The repair needed seemed to be that of a new "multiplex" box which, unfortunately, was not on hand. I was unable to leave my car
for Saturday and scheduled the repair for Tuesday 5/13.
On Tuesday, despite replacement of the new part, the turn signal still did not operate. They kindly provided me with a rental car for which I am grateful. This allowed me to keep my schedule of activities and, since the rental car was the same model as my own, it was a "no-brainer" to drive!
I am delighted to say that I now have my own car back and the turn signals both work!! Perhaps this problem with the turn signal would seem a minor to some, but I believe it was a huge safety issue on the road. Although the fault was originally thought to be with the "multiplex", they explained to me that it was actually in another relay.
Even though I was prepared to pay for the more costly multplex, my actual charges were much less. Their honesty in this matter makes me even happier and remains the reason I continue to use Burns Honda for all of my car's service.
Barbara Harry MSN, APRN, C
Nurse Practitioner
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