My Review Of Byers Airport Subaru:
It was the end of my lease term on a competitor brand vehicle. I really loved that vehicle, except that the V6 engine (which I loved for pick-up but did not love for gas mileage) caused the front wheel drive tires to spin in any road conditions other than dry pavement because the vehicle was lighter weight. I was tired of tensing up and gritting my teeth during adverse conditions. So I was looking for a vehicle with all wheel drive. I researched different brands on the internet on and off for about a year before my lease was due to expire, looking at Consumer Reports reviews, resale values, customer reviews, etc. and I looked around at vehicles on the road to see what I liked. I test drove a couple of other vehicles and looked at several while dealerships were closed. A Subaru was on my list of vehiles to look at because the symetrical all wheel drive piqued my interest, but I was unfamiliar with the brand so looking at pictures on the internet would not suffice; I needed to test drive one. The Outback had recently changed body styles and the change was definitely eye-catching. We stopped at the dealership when it was closed to take a look and decided it was worth a return trip.
Coming back in and working with Mike Bell was a true pleasure. He has an in-depth knowledge of Subaru vehicles and was able to provide detailed information about all of the Outback's features. Having Mike around was like having our own walking, talking operator's manual! And, Mike has a very professional, polite, yet causal ease to him that is quite comforting. He is not the sterotypical "shark" of a car salesman that is such a turn off and makes you immediately not trust them; he was like talking and working with a friend. The overall purchasing experience was wonderful; I did not feel as if I was arm wrestling over the price. I was also offered a better price on my trade-in than any other dealership had offered, allowing for positive equity. The price of all vehicles could be lower in my opinion, but I was able to purchase this Outback instead of lease and still stay within my budget (by giving up a few luxury items I wanted, but did not need), so I am satisfied with the price. Thank you Subaru and Mike Bell for a positive buying experience!
Was this review helpful to you?
Yes | No