Byers Imports Pre-Owned Center
Columbus, OH
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Good people that work with you have an excellent service department very easy to deal with would highly recommend this dealership department very easy to deal with would highly recommend this dealership More
I traveled over 3 hours to meet Steve Serrano at Byers Imports. From our first text, multiple phone calls, and initial meeting this was THE BEST car buying experience I have ever had. I am over 61 years Imports. From our first text, multiple phone calls, and initial meeting this was THE BEST car buying experience I have ever had. I am over 61 years of age and told my wife when I got home… I would gladly drive another 185 miles to Byers Imports to purchase another vehicle. If you are in the market for a new or used vehicle, you absolutely must consider this dealership! Thank you Steve! More
I worked with Byers Porsche to purchase an SUV. The complete transaction was done via internet and telephonic means. The total experience was extremely positive as every person I dealt with was cou The complete transaction was done via internet and telephonic means. The total experience was extremely positive as every person I dealt with was courteous and professional. In particular, my salesman, Justin Paskey, was very attentive and hardworking. His low key and professional approach made the whole process easy and void of any stress. I have only positive words for Byers dealership based on my personal experience. More
Derek Hall was a pleasure to work with. His boss I didnt catch his name was very helpful also right down to the finance guy all good. His boss I didnt catch his name was very helpful also right down to the finance guy all good. More
Purchased a GMC Terrain, just what I was looking for was extremely clean and had everything I wanted. Scheduled an appointment to look at it and Derek (salesman) had already pulled the car, filled the tank extremely clean and had everything I wanted. Scheduled an appointment to look at it and Derek (salesman) had already pulled the car, filled the tank up and made it a very easy transaction. Would recommend and do business there again. Thanks Derek! Thanks Byers! More
Although Buyers Import historically has enjoyed a solid reputation and relationship in our community, my automobile purchasing experience there, by far, was nothing but abysmal. This past Monday, around t reputation and relationship in our community, my automobile purchasing experience there, by far, was nothing but abysmal. This past Monday, around the early afternoon, after verbally settling on a purchase price for a 2017 Tesla Model X with the Buyers Import salesman, the matter of upgrading, at my expense, the infotainment system, now, since the car was scheduled for Tesla service on Wednesday, or at some point in the distant future, remained the only unresolved issue for me to decide. In either scenario, the infotainment upgrade was not contingent upon the sale since the cost to upgrade was solely mine. Related to the salesman my need to give it some thought as to when to perform the upgrade and was to get back to him that afternoon. (Updating the infotainment system in an older Model X is important to allow for the the electric car to function more efficiently). Thus, my decision was to upgrade at the scheduled Wednesday service date. Upon returning to the dealership to inform the salesman of my decision to proceed with the upgrade and to conclude the purchase, while sitting across the table with the salesman for nearly 15 minutes, I was informed someone else, who, according to the salesman, had entered into negotiation with Buyers Import on Sunday (Buyers Import is closed to the public on Sunday) was test driving the car as we spoke. I was further informed the person test driving the vehicle now had priority to purchase it over me. Perhaps a better deal for the dealership. Needless to say, I was shocked, stunned in disbelieve that a reputable and credible company would not honor the sale, but instead, engaged in what appeared to me a to be "parallel transaction." For those reasons, it is sufficient to say that my experience at Buyers Import, by far, has been my worst automobile purchasing experience, resulting in no regard to costumers commitments, their satisfaction or concerns. Miguel A. Salas More
Took care of my car that had been damaged by hail. .thanks Chuck Greene for your help. And all involved in taking care of this issue..I will definitely return to Byers for my next car.. .thanks Chuck Greene for your help. And all involved in taking care of this issue..I will definitely return to Byers for my next car.. More
Steve at Byers was very attentive. He even reached out to the previous owner of the Porsche I was looking at to answer my questions. I would definitely buy a acr from them. He even reached out to the previous owner of the Porsche I was looking at to answer my questions. I would definitely buy a acr from them. More