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Byers Subaru Dublin - Service Center

Columbus, OH

4.7
234 Reviews

234 Reviews of Byers Subaru Dublin - Service Center

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May 15, 2024

Always friendly and helpful; honest about service and repairs needed. Love that I don’t need appointment for oil change. More

by kotowskk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Byers Subaru Dublin responded

Thank you so much for the positive review! We truly appreciate your kind words about our staff being friendly and helpful. Honesty is always our top priority in providing service to our customers. We are also thrilled to hear that our no-appointment oil change option has been convenient for you. Thank you again for your patronage and feedback, we look forward to seeing you again at Byers!

May 12, 2024

Byers has friendly and efficient staff. I've never been disappointed. Plus my car usually gets washed after the service. Usually. More

by tazman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Byers Subaru Dublin responded

Thank you for the 5-star rating, we are thrilled to hear that you have never been disappointed with our services at Byers. It's always our top priority to provide exceptional customer service and we're happy to know we have met your expectations. We also appreciate your feedback about the complimentary car wash. We strive to go above and beyond for our customers and we will make sure to be consistent with this perk in the future. Thank you again for choosing Byers, we look forward to serving you in the future.

May 11, 2024

Good but expensive $3600 for a catalytic converter I think is high . I did not get old one back. More

by DOUG_BINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with these people
May 13, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience, Doug. We're grateful that you chose Byers for your automotive needs! We understand that the cost of our services may seem high, but please know that we use only high-quality parts and materials for all repairs and replacements. This ensures not only the best performance for your vehicle but also guarantees its safety and longevity. I'm sorry to hear that you did not receive your old catalytic converter back. We have strict guidelines in place for disposal of old car parts, but if you were hoping to keep it for any reason, please let us know and we'll do our best to accommodate your request. Thank you again for choosing Byers, we hope to continue providing top-notch service at fair prices in the future. Drive safe!

May 10, 2024

The staff went above and beyond to make things right with my insurance company. They were great about communicating. More

by JESSIEDAVIS500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 14, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your positive experience, Jessie. We are delighted to hear that our staff was able to assist you with your insurance company in a timely and efficient manner. Our team takes pride in effective communication, and we appreciate your recognition of our efforts. It was a pleasure serving you and we hope to see you again soon at Byers!

May 05, 2024

I went for an oil change but they also replaced my battery. It needed immediate attention and took care of it the same day. More

by tmelsass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for leaving us a review, we are so happy to hear that your experience at Byers Subaru Dublin was exceptional! It is our goal to provide top-notch service and it sounds like our team delivered exactly that. We appreciate your loyalty and thank you for choosing us for your automotive needs. See you next time!

May 05, 2024

Clean. Great hot chocolate.You need more kinds of magazines! My new fob and new key work perfectly. More

by CARPENTER.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Byers Subaru Dublin responded

Thank you so much for leaving such a lovely review, we really appreciate it! I'm glad to hear that you enjoyed the clean environment and delicious hot chocolate at Byers Subaru Dublin. We always strive to make our customers feel comfortable and at home while they wait for their vehicles. Thank you also for the feedback on our selection of magazines. We will definitely take this into consideration when updating our waiting area in the future. Lastly, I am thrilled to hear that your new fob and key are working perfectly. Our team takes pride in providing high-quality services and products to each of our customers. Thanks again for choosing Byers Subaru Dublin, we look forward to serving you again in the future! Take care, The Byers Subaru Dublin Team

May 04, 2024

Always great service. They work together well and are very friendly staff. Seevice is always done in a timely fashion, even when there are several scheduled and express ap More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin, we are thrilled to hear that you consistently experience great service during your visits with us. I am glad that our team works together seamlessly and provides friendly and timely service. We truly appreciate your continued loyalty as your first choice for car service. We are also delighted to hear such positive feedback about Bob! He embodies the customer-oriented mindset that we strive for at Byers Subaru Dublin. We will be sure to pass along your kind words to him and recognize his exceptional customer service. Thanks again for taking the time to share your thoughts and we look forward to seeing you on your next visit!

May 01, 2024

Wonderful kind friendly people. Easy to navigate when I pulled up in The morning. Efficient More

by jwingard03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers, we truly appreciate your feedback! It's great to hear that you found our team to be wonderful, kind, and friendly. We strive to provide excellent customer service and it sounds like we hit the mark with you. We're also glad that our location was easy for you to navigate and that efficiency was evident during your visit. Thank you for your review and we look forward to providing you with more positive experiences in the future.

May 01, 2024

I was traveling from Georgia and visiting Ohio. I had a situation to take care of my car, tires. So my car has wheel looks where I was not carrying key with me so I have to go to this dealer to tak More

by m_amarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin during your travels to Ohio. We are delighted to hear that our team provided you with friendly and efficient service during your visit. We understand how important it is to have reliable and trustworthy service, especially when you are away from home. Our staff takes great pride in providing exceptional customer care and we are glad we were able to help take care of the situation with your car. We hope that you had a safe trip back to Georgia and please do not hesitate to reach out to us if there is anything else we can assist you with. Thank you again for choosing Byers Subaru Dublin.

May 01, 2024

They always treat my car as if it belonged to them, great service every time I’m there. More

by drews231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha, Sean, Danny
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your car needs, we are thrilled to know that our team consistently provides great service and treats your car as if it belonged to them. Our goal is to provide the best experience for our customers and their vehicles, and your positive feedback means the world to us. We appreciate your support and look forward to serving you again in the future!