CDJR of Leesburg - Service Center

Ryan Swoll is a rock star service advisor. Wouldn’t go anywhere else as long as he is there. Wouldn’t go anywhere else as long as he is there. More

Ivy went above. AND beyond Her duties! Kept me Informed about status Of my vehicle AND beyond Her duties! Kept me Informed about status Of my vehicle More

I was able to get an appointment on the same day as I requested one, which was excellent. My service advisor, Carlos Mendoza was courteous, prompt, and efficient... and kept me advised of progress while requested one, which was excellent. My service advisor, Carlos Mendoza was courteous, prompt, and efficient... and kept me advised of progress while service was being done. In addition to my 25k scheduled maintenance, they also corrected a minor recall issue. Carlos also advised about payment options, which allowed me to make an informed choice about my method of payment. I also enjoyed that they have free popcorn, hotdogs and sodas, which had previously been suspended during COVID. Overall...a good experience between the cleanliness of the waiting room area, and the helpful staff. More

The staff is very friendly and professional. The waiting area was clean and work staff polite and efficient. Knowledgeable and quick! A great experience. The waiting area was clean and work staff polite and efficient. Knowledgeable and quick! A great experience. More

They were very quick to get me in on a Friday afternoon and look at the problem right away. They were willing to only deal with the one problem, not try to get me to do a bunch of other stuff at this tim and look at the problem right away. They were willing to only deal with the one problem, not try to get me to do a bunch of other stuff at this time. When I said I had time if they could perform the other services, Kobe was quick to work me in. More

Ryan was absolutely fantastic and kept me informed the entire time. His Communication is A 1. entire time. His Communication is A 1. More

Everything was explained in detail. The service was performed to my satisfaction. Service advisor could not have been better. Thanks! The service was performed to my satisfaction. Service advisor could not have been better. Thanks! More

They were fast and reliable. Great communication. The service team were on they’re A Game! Great communication. The service team were on they’re A Game! More

Easy to schedule an appointment, free hotdogs for lunch, lots of communication, clean waiting area, reasonable cost. Definitely happy with my service. lots of communication, clean waiting area, reasonable cost. Definitely happy with my service. More

Ryan Swoll went above & beyond to make sure the tires I wanted came in & were there for me. Since it was going to take a few hours I went home instead of waiting for my Jeep. They did a video to show me w wanted came in & were there for me. Since it was going to take a few hours I went home instead of waiting for my Jeep. They did a video to show me what they inspected & what did or did not need to be replaced. We were very impressed. We will be back More