CMA's Colonial Auto Center

BOB KEMP ROCKS We continue to buy vehicles from Bob as he makes you feel like family! He goes above and beyond for his customers and its very much appreciated We continue to buy vehicles from Bob as he makes you feel like family! He goes above and beyond for his customers and its very much appreciated More

Colonial, and Simona, to the rescue Recently, my Mother became in need of a newer car. Her old car was a 1996 Lincoln Town Car and she had discussed with me that at her age (80) she felt Recently, my Mother became in need of a newer car. Her old car was a 1996 Lincoln Town Car and she had discussed with me that at her age (80) she felt she needed to down size a little bit and at the same time find something quite a bit newer. Well, that time finally came as she suffered her first ever accident and her old Lincoln was beyond reasonable repair. Her neighbor has a Chevy Impala that my Mom admired for it's comfort and solid feel as well as the visibility it offered while sitting in the driver seat. A little information on my Mom, she is a small woman at 5 foot tall so having a car that offers an adjustable front seat so she can have good visibility around her, is quite important. I did some web searching and made a few phone calls and found the perfect car for my Mom at Colonial. I was put in touch with Simona and was instantly comfortable talking with her. I explained my Mom's situation and what I had in mind for a car. It was the 2010 Chevy Impala LTZ, Silver with Grey leather interior with 68,000 miles I had my eye on. Simona gave me the particulars about it and THEN even brought it to MY place of business for me to look over! To say the least, I was quite pleased with both the car, and the excellent service Simona gave me. After a conversation with my Mom that evening, one phone call to Simona the next day, we had all the paperwork ready to be signed, NO HASSLE, BS, or run-around. She even had the tank filled with fuel and although it was raining, she even had the exterior washed (that stayed clean for about 30 seconds after leaving the lot) so, in summation, you know who is going to be my FIRST call when I am in need of a new vehicle! Paul J. More

Sam is a great guy! Sam was absolutely fantastic! It was a great experience to work with Sam. From the very beginning to the very end of the deal he was patient, professi Sam was absolutely fantastic! It was a great experience to work with Sam. From the very beginning to the very end of the deal he was patient, professional and just a fun guy to work with. Jim Childress, by the way, was also absolutely great! More

Simona Rocks!! I just acquired my third vehicle from Colonial Auto Center - all of which were sold to me by Simona Holloway-Warren. Simona is the quintessential exam I just acquired my third vehicle from Colonial Auto Center - all of which were sold to me by Simona Holloway-Warren. Simona is the quintessential example of how auto sales people should perform. When you look up the definition of excellence in a dictionary you see Simona's photo next to all of the associated adjectives such as outstanding, surpasses ordinary standards and exceeds all expectations. Simona is a joy to work with, thoughtful and efficient. She is to be commended for her loyalty to Colonial and simultaneously for her customer advocacy in that she is able to get the "best deal" for both her customers and her dealership. I strongly and without reservation applaud Simona and note with pleasure the fact that her skills, pleasant demeanor and professionalism bring great credit upon herself and Carter Myers Automotive. More

The Nissan team at Colonial Auto made our buying experience pleasurable. I would recommend them to all. Good product and service brought us much value. Auto made our buying experience pleasurable. I would recommend them to all. Good product and service brought us much value. More

No Service After the Sale My husband and I bought a new Nissan Altima from Colonial. The dealership rolled out the red carpet prior to purchase--prompt emails, phone calls, fri My husband and I bought a new Nissan Altima from Colonial. The dealership rolled out the red carpet prior to purchase--prompt emails, phone calls, friendly, accommodating, etc. Blake, our salesman, could not have been more attentive. Given that we live 30 miles away in Waynesboro, we planned to have regular services done more locally. Upon delivery of the vehicle, Blake suggested that we call him to come pick up the car to have it serviced. We were impressed with their intended customer service! So, when it was time for the Altima's first service, we called Blake.and got no response. We called again...no response. Finally, we called the dealership and aaked to talk to Blake. Turns out he had been calling the wrong phone number..?. Following that first service, Blake suggested that we take the car to their newly purchased Nissan dealership in Staunton, which was closer to our home. He said he'd throw in a car detailing and would call the Staunton dealership/service to set it up. When the time came for our oil change, my husband took it to the Staunton dealership and confirmed that we were to have it detailed. They said no one from the Charlottesville dealership called and they did not have us in for a detail. When Mark called Blake, he did not return our calls. Mark talked to Mike Johnson who said that for our trouble he would make it right and send someone for our car for detailing in Cville. He even said that he would throw in some extras. The car was picked up several hours later than promised ruining already made plans for the afternoon and the car was returned a day later with the worst detailing job I've ever seen (dirt under the seats, outside was still dirty, etc.) and guess what...? No extras as Mike had promised! We are done with Colonial Nissan. We were so impressed during the buying experience, but would not recommend them to anyone. No service after the sale! More

SIMONA HOLLOWAY-WARREN SIMONA WAS OUTSTANDING IN ALL RESTPECTS. I THINK THAT NO ONE COULD EXCEED HER PROFESSIONALAIM, SERVICE, COURTESY AND QUALIFICATIONS. I CONGRATULATE SIMONA WAS OUTSTANDING IN ALL RESTPECTS. I THINK THAT NO ONE COULD EXCEED HER PROFESSIONALAIM, SERVICE, COURTESY AND QUALIFICATIONS. I CONGRATULATE THE COMPANY ON HAVING SUCH A STAR. More

Karen and Roy Yancey "Super Great Dealership" Karen and I appreciate the excellent service that we received, as well as the cooperation that J R Kennedy provided and the assistance needed in order Karen and I appreciate the excellent service that we received, as well as the cooperation that J R Kennedy provided and the assistance needed in order to purchase our Enclave. It is a pleasure to work with a representative that feels the customer is more important then the sale of the vehicle. Sales Manager Jim Childress was sincere and cooperative in every way and always a pleasure to work with as well. It was also a pleasure to meet Mr. Myers who was concerned with the customer and any questions we may have. It is always a pleasure for us to recommend you and Colonial Motors to our Friends. More

Great Service I would highly recommend Justin Powell at Colonial Auto Center for your next car purchase. He did a great job finding the right car for our family an I would highly recommend Justin Powell at Colonial Auto Center for your next car purchase. He did a great job finding the right car for our family and was a pleasure to work with from the beginning. Justin acquired the car we wanted and had it delivered to the dealership at no obligation to us. In turn, he provided a fair price for the Rogue which we are pleased to own. More

"The Best" Colonial has the best Sales and Finance department. Simona and Van were great. They got me the car I wanted and at the right price, They are a gr Colonial has the best Sales and Finance department. Simona and Van were great. They got me the car I wanted and at the right price, They are a great team. More