CMA's Colonial Auto Center

Our Purchase of a New Nissan SUV My husband and I had been thinking about trading in our van for a used SUV. We spent weeks looking at dealerships in the Fredericksburg, VA area, only My husband and I had been thinking about trading in our van for a used SUV. We spent weeks looking at dealerships in the Fredericksburg, VA area, only to become frustrated with the prices and their unwillingness to work with us in a budget that met our needs. We currently own a Nissan Frontier and have been extremely satisfied with it's performance, which led us to look at Colonial Nissan in Charlottesville. When we arrived, we were greeted by Chris Crowley with a friendly welcome. He took the time to listen to all of our needs, as well as our budget, and spent a total of 4 hours showing us different SUVs, both new and used. He kept asking what our wants and wishes were, as well as our budget, and worked diligently trying to match us with the best SUV for our family. At the end, we ended up with a perfect fit for us! The next step was purchasing the car- I truly appreciate the fact that NO GAMES were played. We were all upfront and honest with each other, which lead to an amazing deal that both my husband and I were completely satisfied. We both would HIGHLY recommend this dealership to anyone looking to purchase a vehicle. For us, it was worth the drive from Fredericksburg to Charlottesville to be treated like actual human beings instead of pawns in a chess game. More

Another GREAT Colonial Auto experience! I purchased a vehicle in 2007 and worked with Scott Draper, a salesman who went the extra mile. So when it was time for my son to buy his first vehi I purchased a vehicle in 2007 and worked with Scott Draper, a salesman who went the extra mile. So when it was time for my son to buy his first vehicle, although he lives in CA...we went to Colonial Auto while he was visiting home in VA recently...we just wanted to check into financing options etc. I was thrilled that Scott Draper was now in the financing dept. and he immediately made the financing process as smooth as possible for my son. Michael Gazdik had the perfect truck ready and waiting to drive the day he flew to VA... a great truck that met my sons specific wants...something I thought would be impossible as he's very specific on all his purchases. Michael and Scott both were EXCELLENT in making my sons first big vehicle purchase a hassle free experience. Although we had not planned on it to happen so fast, the transaction was so smooth that it was worth it to buy the truck in VA and have it shipped to CA. We knew he would never be able to find such great service and helpful people in CA...cannot thank Scott Draper and Michael Gazdik enough for their hard work and willingness to work with a young guy from CA who had such specific wants and making it happen for him with no problems!! Micheal has also been super in answering our many questions about things as well. Also the Car Care center was very professional and helpful when I brought the vehicle back for the protective coatings to be done before we ship it to CA. A TOP NOTCH EXPERIENCE ALL THE WAY AROUND!! More

Easy transaction The UVA credit union recently offered .99% apr 36 mo loan for a new or used car via some of the local car dealerships. The offer pushed me over the e The UVA credit union recently offered .99% apr 36 mo loan for a new or used car via some of the local car dealerships. The offer pushed me over the edge from simply thinking about buying a new (to me) car and got me to take the plunge. I stopped in on a friday evening and spoke with Michael about returning on monday for a test drive or two. He let me know they'd just taken in a trade i might be interested in as well. I IM'd with Maggie Brown about the recent trade over the weekend to inquire about the asking price. Monday when i showed up for my test drive, both vehicles i was interested in were pulled up outside the business offices. I test drove both and purchased a certified pre-owned vehicle that included a 12 mo bumper-to-bumper warranty with 24mos of service included. The recent trade-in needed new tires & brakes, an inspection, and cleaning. Michael gave me a loaner while the work was completed and i picked up my car the following day. Michael told me they "owed" me an upholstery cleaning because the service dept didn't have enough time to complete that. A day or two after picking up the car, i noticed one of the air vents was broken. I called Micheal and made arrangements for that to be replaced and to have the upholstery cleaned. Once again, i was given a loaner car while my car was serviced. I have been very pleased with the service i've received at Colonial. Everything thing i've been told would happen, has happened exactly as it was described to me. Overall, i'm very pleased with my experience. More

very good service, very friendly, no stress Justin Powell helped us to buy a new Nissan Versa. He was very friendly and kind, but also very thorough, and we enjoyed an experience (buying a car) Justin Powell helped us to buy a new Nissan Versa. He was very friendly and kind, but also very thorough, and we enjoyed an experience (buying a car) that can be stressful at times. I would definitely recommend him and the dealership where he works to my friends. More

Our Experience with Colonial Auto Center and Maggie Brown Colonial Auto Center offered us the best deal on our 2015 Nissan Altima, and Maggie Brown offered us the best customer service! The circumstances tha Colonial Auto Center offered us the best deal on our 2015 Nissan Altima, and Maggie Brown offered us the best customer service! The circumstances that brought us to purchasing a new car were stressful, but Maggie was right there, answering every question and calming every concern. She treated us like friends, and words cannot express the gratitude we feel for all of Maggie's assistance and patience. I must add that Kevin and Blake were also very kind and helpful to us during our visit at Colonial Auto Center. We're so glad we drove the extra miles to Charlottesville and will gladly do it again! :-) Warmly, Nicole and Michael Boyd More

Thanks, Team J. R.! Warren Polson and his team handled themselves in such a professional and caring manner that we purchased three GMC 2500 HD trucks for our company duri Warren Polson and his team handled themselves in such a professional and caring manner that we purchased three GMC 2500 HD trucks for our company during the month of October. They have treated us like "family" and honored any and all commitments that they made. We are a family-owned construction company and pride ourselves on customer satisfaction and excellent performance. Your dealership exemplifies a "class act." We look forward to a long and healthy relationship with Colonial Auto Group. Thanks so much for taking pride in what you do and in what you sell. It shows. Sincerely, Reynolds Contracting LLC, Keswick, VA More

2008 Camry My wife and I recently moved to Charlottesville from NYC and needed to purchase a second car. Bob Kemp helped us find a great car to fit our needs. Wh My wife and I recently moved to Charlottesville from NYC and needed to purchase a second car. Bob Kemp helped us find a great car to fit our needs. What I appreciate about Bob is that he was not at all pushy and provided a relaxed atmosphere. He was honest and answered questions without trying to oversell or "BS" us. Bob makes the whole process hassle-free and reduces the stress of such a large purchase. We would definitely recommend to others! More

Our experience with Sam Poticha It is my pleasure to write about Sam Poticha, a salesman at Colonial Nissan in Charlottesville, Virginia. My husband Doug and I have been toying with It is my pleasure to write about Sam Poticha, a salesman at Colonial Nissan in Charlottesville, Virginia. My husband Doug and I have been toying with the idea of trading in our Chevrolet full sized truck on a Nissan Frontier. We love to car shop on those days when the dealership is closed. Well, this time we decided to go to the next step and returned on a Monday. We were looking once again and Sam came up and asked if he could be of any assistance. You need to know that I usually find salesmen to be pushy and irritable but Sam proved us wrong. He was enthusiastic about the product he was discussing and very informative. We did not feel as if he was breathing down our necks as it was the end of the month and sales need to be made and quotas filled. He was pleasant and actually fun to deal with. He asked us after some time if we would like to take it for a test drive. When we returned he asked if we wanted to go to the next step and crunch some numbers. He worked with us on the final price taking it to the Nissan manager to see what could be accomplished. As it turned out, we came up with acceptable figures and my husband and I returned the following day to pick up our new vehicle. I know Sam has not been in the business for long but we would definitely recommend him to any of our friends considering purchasing a new vehicle. He made the entire process enjoyable and he was very professional at all times. More

Nissan Rogue Purchase We were very happy with the Colonial Auto Center during our recent Nissan Rogue purchase. Our salesman, Chris Crowley, was courteous, responsive, and We were very happy with the Colonial Auto Center during our recent Nissan Rogue purchase. Our salesman, Chris Crowley, was courteous, responsive, and very knowledgable about the Nissan line. Chris worked with us to negotiage a fair deal on both the Rogue and on our trade-in vehicle. After our purchase, Chris reviewed various functions on the car before we drove it off the lot. It was refreshing to work with a sales person who is well versed on their product - something hard to come by these days! More

Great experience Justin is really nice and friendly. He smiled all the time and really listened to what I was saying about my requirements. Also he knows what he need Justin is really nice and friendly. He smiled all the time and really listened to what I was saying about my requirements. Also he knows what he need to know about the car. He tried hard to help me get the price I want. Even after I bought the car, he was being really patient to help me with the insurance and all questions I have. Definitely will recommend him and the Colonial Auto center to my friends. More