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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

June 14, 2024

Yh my in kajolo just want to say thank you for service it was the best More

by BYAMUNGURAPHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Borthwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Vielma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Whitworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Cid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ever Valenzuela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Camelback Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had the best service experience with us. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

June 14, 2024

Adam provided quality service, timeliness, and care. He made the right service suggestions and made me feel understood. More

by isodonnell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam pasang
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're delighted to hear that Adam provided quality service with timeliness and care. It's great to know that he made the right service suggestions and made you feel understood throughout the process. If there's anything else we can assist you with or if you have any more questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

June 14, 2024

Outstanding. job thank you so much to Jeremiah Johnson he was great man thank you More

by Matgarcia1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah jonhnson
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're thrilled to hear that Jeremiah Johnson provided outstanding service. We appreciate your kind words and will be sure to pass along your appreciation to him. If there's anything else we can do for you or if you have any more questions, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

June 14, 2024

This location is so clean, quiet, family friendly, the people are polite, kind, and knowledgeable. More

by NIKSPIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our location clean, quiet, and family-friendly, and that our staff were polite, kind, and knowledgeable. Providing a welcoming environment and excellent customer service are top priorities for us. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We appreciate your review and look forward to seeing you again!

June 14, 2024

The service Specilist was very friendly and experienced in terms of service and customer experience More

by Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that the service specialist provided friendly and experienced service, both in terms of technical expertise and customer experience. Providing excellent service is our goal, and we appreciate your acknowledgment of our efforts. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!

June 14, 2024

Mike French, is great and always explains everything to me. He does not pressure you to have any service completed. Always applies the discounts available. Good experience. More

by EARL. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike French
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Mike French provided great service and always takes the time to explain everything without pressuring you into unnecessary services. We strive to provide a positive experience and are glad you had a good one. Your feedback is greatly appreciated, and if there's anything else we can do for you, please don't hesitate to reach out. We look forward to your next visit!

June 14, 2024

They did the oil change as they always do which is great. the service tech cleaned off my battery terminals but lost one of the plastic rubber covers that goes on top. I know it was there as I’ve owned this More

by BRICHTER1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your feedback with us. We're glad to hear that you've had positive experiences with our oil changes and the service team at Camelback Toyota over the last 10 years. However, we apologize for the inconvenience caused by the missing plastic rubber cover for your battery terminals during your recent visit. We take your feedback seriously and will address this issue with our service team to ensure it doesn't happen again in the future. Please let us know if there's anything else we can do to assist you or if you have any further concerns about your vehicle. We appreciate your continued loyalty and look forward to serving you with excellence on your future visits.

June 14, 2024

3 hours to do a regular maintenance/oil change. And 5.5 hours to do brakes . We even got to our appointments early. More

by YMALDO677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cammeron
June 14, 2024

Adam was very helpful and kind. I would definitely recommend seeing him next time I need service. More

by Cori Izquierdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that Adam provided helpful and kind service during your visit. We appreciate your recommendation and look forward to assisting you again in the future. If there's anything else we can do for you or if you have any more questions, please feel free to reach out. Your satisfaction is important to us, and we appreciate your business!

June 14, 2024

Had Zakrek application. Not much to grade on. So you want me to enter 15 words on this review. More

by ales
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your review! We appreciate your feedback and are glad to hear about your positive experience. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We're committed to providing excellent service and value your input. Thank you again for choosing us!

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