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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

June 14, 2024

1ra. vez José excelente persona muy comprometido con el cliente, su experiencia e información me apoyó a conocer más acerca de mi carro. Agradezco sus suge More

by Silvya
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
José Tijerano (services)
Jun 17, 2024 -

Camelback Toyota responded

¡Gracias por tu comentario! Nos alegra saber que José te brindó un excelente servicio y te proporcionó información valiosa sobre tu coche. Apreciamos tus comentarios y nos complace saber que el compromiso de José con la satisfacción del cliente mejoró tu experiencia. Si tienes alguna pregunta o necesitas más ayuda, no dudes en ponerte en contacto con nosotros.

June 14, 2024

Adam was very nice and welcoming. I will be coming back for my next service! More

by matthewehouser
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your positive review! We're thrilled to hear that Adam provided you with a nice and welcoming experience. We look forward to welcoming you back for your next service visit. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!

June 14, 2024

Great service, so helpful, worth traveling a little further to Camelback Toyota 5 star service More

by ERLINDA85009
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose trejereno
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Camelback Toyota and found our team to be helpful. Your feedback means a lot to us, and we appreciate you making the extra effort to travel a little further for our 5-star service. If there's anything else we can do to assist you or if you have any further feedback, please feel free to let us know. We value your business and look forward to serving you again in the future!

June 14, 2024

Chase jim was so helpful and just made the whole experience so smooth, I could always trust him More

by JONALYNVALDEZ71
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
chase jim
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Chase Jim provided you with such helpful and smooth service. Trust is important to us, and we're glad that Chase Jim made your experience trustworthy and enjoyable. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 14, 2024

Michelle was really kind and explained everything, I’ve had nothing but issues the last few visits and she noted everything to make sure it got taken care of More

by kassidyrennaker
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shane Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience with us. We're glad to hear that Michelle provided you with kind and thorough service, ensuring that all your concerns were noted and addressed. Your feedback is valuable to us, and we're committed to improving your experience during future visits. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service moving forward!

June 14, 2024

Happy to be able to work with Robert Gonzales for the past 1-2 years in the service department. He does a great job!! I've been a customer since 2007 and worked w Chris Mill until he moved away. More

by Lisa.Kristal
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
robert Gonzales ( service )
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that you've had a positive experience working with Robert Gonzales in our service department over the past 1-2 years. It's wonderful to know that he has done a great job for you. We also appreciate your long-standing loyalty as a customer since 2007, and we're sorry to hear about Chris Mill's departure. We strive to provide consistent and excellent service to all our customers, and we're glad that Robert has continued this tradition for you. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you for many more years to come!

June 14, 2024

I have never had a bad experience at camel back Toyota with a service advisor, and especially not with my service advisor Jeremiah! He is very knowledgeable and shoots it straight every single time! Makes More

by reyxolotl
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremiah, Johnson, 10 stars
Jun 17, 2024 -

Camelback Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Camelback Toyota, especially with your service advisor Jeremiah. It's fantastic to know that Jeremiah is knowledgeable, honest, and ensures you understand the services being performed without any pressure to upsell. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to Jeremiah and the rest of our team. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to providing you with excellent service for years to come!

June 14, 2024

I cannot thank Robert Gonzales enough. My vehicle left me stranded and in a panic. Got my car to function and drove straight to the dealership. I did text Robert to give notice that my More

by Katerilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
Jun 17, 2024 -

Camelback Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that Robert Gonzales provided you with outstanding service and got your vehicle back on the road safely. It's great to know that he handled your situation promptly and professionally, ensuring your dead battery under warranty was addressed efficiently by our expert technicians. Your satisfaction is our priority, and we appreciate your kind words about Robert's customer service delivery. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future!

June 14, 2024

Excellent customer service with a detailed explanation of the service provided Jorge was very professional attentive and cordial in everything More

by SAGRA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
jorge
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your review! We're thrilled to hear that you had an excellent customer service experience with Jorge. It's great to know that he provided you with a detailed explanation of the service and was professional, attentive, and cordial throughout your visit. Your satisfaction is important to us, and we appreciate your kind words about Jorge's service. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future!

June 14, 2024

My advisor was Chase and he was very nice. He explained what was needed for my car and what it was going to cost. Though it's more expensive t ok go to a dealer for repairs, you stand behind More

by robbie3313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're pleased to hear that Chase provided excellent service and clearly explained everything your car needed. We appreciate your understanding of the value we provide by standing behind our work. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

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