Camelback Toyota

Keith very easy to work with, process was fairly easy and quick. The overall experience was great. The dealership does not work on the prices much, or give you the little added benefits, as I have found with quick. The overall experience was great. The dealership does not work on the prices much, or give you the little added benefits, as I have found with other dealerships. I have bought 2 cars so far from them. Would recommend them if you want to negotiate a lot. More

Went to dealership was greeted with respect definately found the vehicle i wanted drove it and was satisfied one bad thing, i wasnt told the condition of the body, went thru the whole process i asked ques found the vehicle i wanted drove it and was satisfied one bad thing, i wasnt told the condition of the body, went thru the whole process i asked questions to the finance guy he didnt give any good answers was told the car was being fueled i thought i was going to get a full tank but didnt which wasnt too bad then as i drove it home i noticed that the brakes squeal which i wasnt informed about i do suggest that the route they allow customers to take for a test drive is taken to the freeway u get a better understanding of how the vehicle is specially if u are getting a used one i do suggest you get a hold of keith he is a good guy to work with very friendly More

Jose gives every effort to give a fair and efficient attempt at service and makes a real good effort to help the customer in servicing the car. I also had good service in purchasing a Prius in October attempt at service and makes a real good effort to help the customer in servicing the car. I also had good service in purchasing a Prius in October 2009 and this car has matched or bettered our expectations. More

THIS HAS BEEN THE WORST DEALER SHIP I HAVE EVER WORKED WITH ARE SALESMAN WAS VERY NICE AND RESPECTFULL KEITH DARDEN BUT THE USED CAR FINANCE LITTLE MAN YAUNS FROM BOSTON IS A COMPLETE ASS EMBARRASED MY WI WITH ARE SALESMAN WAS VERY NICE AND RESPECTFULL KEITH DARDEN BUT THE USED CAR FINANCE LITTLE MAN YAUNS FROM BOSTON IS A COMPLETE ASS EMBARRASED MY WIFE AND SON ASKED HER IF SHE HAD AN ANGER PROBLEM BECAUSE HE NEW SHE JUST HAD QUIT SMOKING SEVERAL WEEKS AGO. WHICH IS NONE OF HIS BUISNESS. ALSO TOLD ME AND FAMILY WE WOULD NEVER BE ABLE TO BY A TOYOTA TACOMA OUTSIDE IN THE PARKING LOT WHEN OTHER CUSTOMERS WERE AROUND, JUST REDICULOUS REMARKS VERY UNPROFESSIONAL. I WANT TO GET A LAWYER AND FILE A SUIT AGAINST CAMELBACK TOYOTA FOR HARRASSMENT FROM HIM QUESTIONING MY WIFE ABOUT HER NOT SMOKING (PATHETIC)BY THE WAY WE ALSO LEFT YOUR DEALERSHIP AND WENT TO ANOTHER TOYOTA DEALERSHIP SAME DAY AND PURCHASED A TACOMA WHITE 4 DOOR 08 JUST LIKE WHAT WE CAME TO BY AND WAS TALK OUT OF BY YOUR FINANCE GUY YAUNS. WOULD NEVER EVER BE BACK TO CAMELBACK TOYOTA I ONLY HOPE ALL CUSTOMERS DONT GET TREATED THIS WAY. VERY VERY POOR BUISNESS. AND I OWN MY OWN BUISNESS SINCE 1991. RESPECTFULLY MICHAEL COX More

I was on the market for a new vehicle, and narrowed my search to the following - Nissan, Honda, Mazda and Toyota. All 4 offered great cars, but my experience with Toyota was different. Jim Maunu, my sa search to the following - Nissan, Honda, Mazda and Toyota. All 4 offered great cars, but my experience with Toyota was different. Jim Maunu, my sales guy, was a joy to work with -- he knew the car (Corolla S)I liked, answered my questions and, best of all, was NOT the "typical car salesman." He was honest and decent, a true gentleman. He didn't pressure me into anything. In short, I trust him. He has integrity. I unreservedly recommmend Camelback Toyota to potential car buyers. Make sure you ask for Jim........ hapy buying and driving. More

My experience was great! Everyone was helpful and friendly, especially Michael Ricci, the salesman. I got a good price and if I had anything negative to say it would be that they were a little pushy friendly, especially Michael Ricci, the salesman. I got a good price and if I had anything negative to say it would be that they were a little pushy with the extended warranty stuff, but not overly so. I would definately go there again and recommend them. More

Sales was great. Management was great. The department who completes paperwork and sells the extended warranties, was VERY bad. A complete scam. Everything they promised was NOT delivered. When I asked who completes paperwork and sells the extended warranties, was VERY bad. A complete scam. Everything they promised was NOT delivered. When I asked for it in writing, they said it would be mailed to me. It wasn't. I was an idiot for leaving without having in writing. I should have known I was being scammed when the guy produced a part that costs $2,500 that would be covered with the extended warranty. More

On December 28th we applied online for a vehicle, we were told by Cory that the credit scores were good, he would submit app to bank for $22,000, on Dec 29th the app came back approved but we had a trade in. told by Cory that the credit scores were good, he would submit app to bank for $22,000, on Dec 29th the app came back approved but we had a trade in. On Dec 29th I was told to clarify an issue with the vehicle we were trading in, and I did. After proof of the clarification was faxed in I never heard back from Cry, turns out he left early and wouldn't be back until after the holiday, I spoke to michael Lopez who was nice enough to call Cory and figure things out. Michael was told there was an issue with the trade in and that Coru woud call me. Today, 1/5/10 I called to follow up and was told we couldn't get financed, WHAT!?!? we were just told the application was approve but they were working on a better rate... I jumped through hurdles to get this done for no one to bother calling me back with any kind of explination... I still today am confused as to what happened here. I got 3 different answers. WILL NEVER DO BUSINESS with them!!! More

When i bought my car through them i had a really hard time, they never called me like they said they were going to, i always had to call them. It took me three trips to get things fixed that were suppos time, they never called me like they said they were going to, i always had to call them. It took me three trips to get things fixed that were supposed to be. Finally when i bought my car, i thought the suspension was a little rough, made a comment about it, a year later I noticed the tires getting worn so i took it into the place i get it serviced, also decided to get the struts checked and they are really bad. Parts are broken in them, it rides like it did when i bought it so i am thinking that it was like this the whole time. I am at fault becuase i should have had them check it there, and didnt took their word that it all checked out okay. I WILL NEVER BUY FROM THEM AGAIN. More

I would like to describe to you the worse car buying I would like to describe to you the worse car buying experience I have ever had. On sunday, 10/11/2009, I called Camelback Toyota's Fleet Sales Depar I would like to describe to you the worse car buying experience I have ever had. On sunday, 10/11/2009, I called Camelback Toyota's Fleet Sales Department and spoke to Dennis, a Fleet Sales Manager. I described to Dennis the Model of vehicle I was searching for and he informed me that there were two vehicles on the lot that matched my description. After neogotiating price I told Dennis that I would be at the dealership within 3 hours; since I was coming from Tucson, AZ and the dealership is in Phoenix, AZ, which is nearly 120 miles. (I didn't go to a tucson dealership since they were all closed on Sunday and I was only in Tucson for the day to co-sign a car with my sister.) After I arrived at the dealership I was greeted by another Fleet manager named, Mohammed. Mohammed said he was going to help me since Dennis was busy helping another customer on the phone. When I was taken out to the lot, Mohammed takes me to the a group of Toyota Sienna's (This was the type of car I was in search for), but none were a match to the vehicle that I negotiated over the phone. Even though I wasn't shown the vehicle I intended to see, Mohammed was very persistent at having me test drive one of the cars that was shown to me. I informed Mohammed that there would be no point of test driving a different vehicle than the one I negotiated. After stating that I wasn't interested in another vehicle, Mohammed leaves for a moment and comes back informing me that the car actually sold the day before and the reason for the misinformation was due to a delay in the inventory system. I was shocked and surprised that this sort of thing could happen. But the worse part of this ordeal was when my brother, whom was with me at the time stated one comment indicating his disgruntleness, Mohammed then has the nerve to stop the conversion, say that he wasnt paid enough to deal with this type of situtation and then proceeded to walk away. Along with my family, I was extremely upset at this point. We wasted 5 hours of our lives, driving back and forth to get tricked and dupped. The excuse proved by Mohammed doesnt even sound valid. If the reason was true, wouldn't it be known by all the sales people, in which a sales person would then go check the lot if a deal was being made. In fact, It seems that lying is common trait within all the sales people at Camelback Toyota since after Mohammed left another Fleet Manager named Robert came out and attempted to do Damage control by lying as well. Robert attempted to tweak his words to make it seem that Dennis and Mohammed did not lie by saying that even though the car was sold the day before they can find the car somewhere. Dennis lied by saying the car was there to just bring us to the dealership. What a bunch of bullshit. Now what kind of dealership does that? We drove 120 miles because we thought we had a deal with a reputable company but was sadly mistaken to find that this was a bait and switch ploy. And on top of that the dealership gets the nerve to get mad at us for being mad at this situation? Like I said, I was only in tucson for one day, I actually live in southern california going to Tucson with the sole intention to make this deal and this happens. This was a total waste of time and money. Be rested assured that I will make it my best effort to get the word out that this dealership is a sham(I will blog, leave comments on review sites and any other outlet that i can find) and also be assured that atleast no one I know personally will ever go to Camelback Toyota. More