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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews

4,082 Reviews of Camelback Toyota - Service Center

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May 27, 2024

Titus is very informative and trustworthy as far as I'm concerned. Great guy. I will use him for service at all times from now on. More

by BRADEGGIMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denita
May 27, 2024

I have been coming here since 2002,that says it all! Great service and people. More

by Aldacoair
Recommend Dealer
Yes
Employees Worked With
jose tijerino
May 27, 2024

Responsive team members that kept my informed throughout the whole process. Was greeted with a smile and could not have been less painless! More

by tomevimichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremiah
May 28, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 26, 2024

Your service advisor was very helpful, courteous and responsive. Thank you so much for your professionalism and excellent service. More

by 06.ANANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose from the service department
May 26, 2024

I took my car in for a service and the process was extremely easy and fast. Truly enjoyed my experience! More

by nstanczak12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam with the service department
May 26, 2024

Excellent customer service. But think dealer should pay Lyft both ways for local car drop off. More

by jadecheeeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Maintenance/Repairs
May 26, 2024

I love coming here to get my car maintenance done. The personnel have been so helpful. More

by DH85730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q "Country"
May 26, 2024

Nemo did an outstanding job explaining the process and was a pleasure to work with More

by marioenc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo Barnett
May 26, 2024

Busy service department. Advisors are not bad. Dealer level prices so you will not be saving money here. To add to the already high prices an extra 3% surcharge is added fo More

by Elsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall name
May 28, 2024 -

Camelback Toyota responded

Elsa, we strive for transparency, which is why our inspection report details pricing of recommended services as well as credit card notices within our Service Department. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss your concerns further. Thank you.

May 26, 2024

I had an appointment for a simple oil change, I was there for 4+ hours in the waiting room without any communication. Then I got hit with a surprise 3% fee for payment. I was in no way treated as a custome More

by ALLSTARSOFFUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 28, 2024 -

Camelback Toyota responded

We'd like to look into your appointment details further to better address your concerns but unfortunately we cannot identify you by screen name to reach out directly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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