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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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March 11, 2025

Titus was nice and welcoming and my Toyota Camry looks great. Thanks for your text message that my car was ready. More

by -%$Volbeat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus and a bunch of other people welcome you very nicely.
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Mar 12, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Titus made your experience enjoyable and that you’re happy with your Camry. We appreciate your feedback and look forward to seeing you again soon!

March 11, 2025

Teddy my service advisor was very nice courteous And professional. However, he was given wrong information by the mechanics ended up not getting things I Approved to get done in the car was just sitting More

by KMOABII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Mar 12, 2025 -

Camelback Toyota responded

We appreciate your kind words about Teddy, but we regret that there was a miscommunication regarding the service on your vehicle. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this matter further and ensure we resolve your concerns.

March 10, 2025

Probably won't go back to get services done, they could care less about the customers or even offering coupons More

by MARKOAVARONNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nyguen
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Mar 13, 2025 -

Camelback Toyota responded

We appreciate your feedback and are sorry to hear about your experience. We strive to provide excellent service and would like to address your concerns. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for further assistance.

March 10, 2025

When the ordered part was received , t repair was completed in a timely manner. The service advisor was very helpful. More

by CYJODAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeevHarris
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that your repair was completed quickly and that our service advisor made your experience smooth. We appreciate your support and look forward to assisting you again in the future!

March 10, 2025

Great customer service and quick turn around to service vehicle. No pressure either to do recommendations More

by jake_lab_85304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service advisor
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Mar 10, 2025 -

Camelback Toyota responded

Jake, thanks for your fantastic review! We're thrilled to hear you had a great experience with our customer service and speedy service. We believe in providing honest recommendations without pressure. Looking forward to serving you again!

March 10, 2025

Ted was very helpful getting the ignition fixed on my ‘97 Avalon & even paid for Lyft rides to and from the dealership while we waited for the repairs to be completed. Thanks, Ted! More

by haley_ritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted in the service department. Why is his name not listed here?
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for sharing your experience, Haley! We're thrilled to hear that Ted went above and beyond to assist you with your Avalon. Your satisfaction is our priority, and we'll be sure to pass along your kind words to him!

March 10, 2025

Samuel was knowledgeable and friendly He explained everything thoroughly and let me know of services offered as well. More

by JGUERA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience with Samuel. Our team is dedicated to providing excellent service, and it’s great to know you found the information helpful. We appreciate your feedback and look forward to serving you again!

March 10, 2025

camelback Toyota company, one of the greatest company with the great customer service and very fast More

by MOSTAFA.YOUSEFI1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Mar 10, 2025 -

Camelback Toyota responded

Thank you, Mostafa! We're thrilled to hear you had a great experience with our customer service and efficiency. Your support means a lot to us, and we look forward to serving you again soon!

March 10, 2025

Love the way they treat me. Very timely, and let you aware of what they are doing. More

by LIMON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you appreciate our timely communication and service. Your satisfaction is our priority, and we’re glad to have you as part of our community!

March 10, 2025

Good customer service, fast car maintenance appreciate the help that the employees give and share information that the customer needs . More

by BRADLEYQ41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your awesome feedback, Bradley! We're thrilled to hear you had a great experience with our team. Providing excellent service and helpful information is our priority. Looking forward to seeing you again for your next maintenance!

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