My Review Of Camino Real Chevrolet:
Brought my van for inspection. 108 $ to get an estimate and a 21 point check, would be included towards repair. Expensive but I agreed since I wanted the car to be checked by a certified mechanic (the least I expect). Michael said he would call when they know around noon, have not herd from until I called at 5pm. I called. They gave me an estimate of above 300,-$ and the problem would be fixed. I asked what is wrong, they said the timing needs to be adjusted. I asked for their hourly rate, since this is something that takes 30 minutes most, ok let it be 45 minutes if you are inexperienced. He said "no, no this is gonna take hours the mechanic has to open up the whole engine". I asked are we talking about the timing belt? "No, no, it is only the timing that needs to be set." --- Ok, however, either the mechanic is not professional, then you should not let him touch your vehicle, if it is a trainee, you should not pay any professional rate, or they simply try to rip you off. When I asked about the 21 point inspection, Michael said this is only visual, tires, liquids, brakes are fine. So you don't get a written list that they did check anything as a reference. As I found out at another mechanic: Cooling liquid was under the 'mark line', one rear brake had a broken spring, at least two tires - though they had good threat - where very porous.
I only paid for the estimate (expensive enough) and will bring my car somewhere else. Good luck finding decent service in this corporate business.
To say something good: Michael was friendly.
Was this review helpful to you?
Yes | No