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Campbell Ford - Service Center

Niles, MI

4.6
705 Reviews

705 Reviews of Campbell Ford - Service Center

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May 11, 2025

Sent man to evaluate my recall repair and said t hey would schedule a time. Two times repair man never met his appointment. The third time repair man was prompt but looked at my vehicle and said it didn More

by LMRAPPETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tami recall repairs
May 11, 2025

I was very impressed with the outreach, mobile service support, and follow up. Thank you! More

by smithamye
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

It was a pleasure to work with Campbell Ford. I have had dealings with Ford dealers for many years going back to Ashley Ford in Benton Harbor. I bought several cars from Ashley as well as Seiman More

by BILLPSCH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name, the lady at the body shop that checked in my car was exceptional
May 10, 2025

Our Ford Fusion needed service. Very fast oil change, almost didn’t get time to look at the new vehicles. My service agent Colin is always friendly and courteous. Thanks Campbell Fo More

by arnieob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly Service Department
May 10, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 07, 2025

Helpful, fast, on time, friendly, and did the job right. Liked the home service. Thanks More

by WHFRAME842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 05, 2025

Terrific communication and customer service. Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! More

by Bob Kindmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 04, 2025

Oil change, things went well. Annoyed I was bothered for payment after 5pm multiple times. More

by NateX350Z
Recommend Dealer
Yes
May 04, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 04, 2025

Very friendly and answered all of my questions. They arrived as scheduled and were very professional. More

by jlknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2025

They did a great job! I will definitely use their services again.. thank you campbell ford!! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Campbell Ford responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 02, 2025

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. More

by cwhite2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

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