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Capital Ford of Wilmington - Service Center

Wilmington, NC

4.6
728 Reviews

728 Reviews of Capital Ford of Wilmington - Service Center

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June 05, 2024

Great service. Focused on the customer as it should be. So happy to have them work on my Bronco. Best regards n the Cape Fear area. More

by Johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Always friendly! Very reliable! Take really good care of my 2024 Ford Maverick! They listen to what I ask It is a pleasure More

by rkane2@ec.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Efficient, professional and courteous. Very satisfied with past visits and would recommend to F &F! More

by Fachaves2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Friendly, efficient, professional. I was kept informed throughout my visit of what was being done to my car More

by GOODGDLIMSMOLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

We received the best of care from Capital Ford. Jason was with us all the way, calling with updates on a very puzzling situation with our F150 truck. No one could determine what the problem was and More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 01, 2024

Quick. Reliable. Very informative. Very helpful adviser. Kept me up to the minute with updates. More

by Janab4co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick peterman.
June 01, 2024

Dealer rep was early and did the repair right in the parking lot , communication was excellent. More

by PKDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Always excellent customer service. Friendly service staff and managers - have enjoyed excellent relationship with Capital Ford Wilmington since 2013 when I purchased my first Lincoln. More

by JTHOMAS201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Barbour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Thomas
May 31, 2024

Great service but the cost is getting too high for just an oil change. The service team is great. More

by hsiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
May 31, 2024

Jason is a pleasure to work with in the service dept…very accommodating with our schedule. More

by BARBARA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
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