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Capital Toyota, Inc. - Service Center
Chattanooga, TN
391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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391 Reviews of Capital Toyota, Inc. - Service Center
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December 02, 2016
Great Service Dept Service Dept staff is helpful, knowledgeable, and friendly. The waiting room is really nice with a great selection of refreshments while you wait. WiF Service Dept staff is helpful, knowledgeable, and friendly. The waiting room is really nice with a great selection of refreshments while you wait. WiFi and TVs for entertainment. More
by mvan
Employees Worked With
chris?
Helpful October 11, 2016
Wonderful Service After being turned off by many delalership's service departments, I was completely overwhelmed with Capital's service! They are honest, kind, and go a After being turned off by many delalership's service departments, I was completely overwhelmed with Capital's service! They are honest, kind, and go above and beyond to maintain a comfortable environment. I am now a Toyota for life owner! Thank you for all you do. More
by Zelma35
Employees Worked With
Scott Lunden
January 08, 2016
Great customer service I purchased our vehicle in Feb 2010 as a surprise birthday present for my wife and the sales man delivered it to Longhorn Steakhouse to complete the a I purchased our vehicle in Feb 2010 as a surprise birthday present for my wife and the sales man delivered it to Longhorn Steakhouse to complete the after dinner surprise and left a big red bow on it. All service has been completed at he service department even through the remodel and evertime iwe were treated great. More
by Big E
Employees Worked With
Unsure of service department person but cashier was wonderful too!
December 23, 2015
Best sales and service ever! Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am hap Of all the sales personnel I've ever dealt with, Patrick is the best!! He sold me my 2008 Tacoma in January of 2008 and has always made sure I am happy and my truck well cared for. Any issues I've needed help on -- from paint spilled on the seat to minor collision damage he has been there and helped. About a year ago, I had a sort of immediate need for a used car and asked Patrick for his help. He found the perfect car for us!! A couple of years ago, my daughter needed a new vehicle. Again Patrick had exactly what she needed at the price she needed. She has truly loved her car! I have had excellent service from this dealership as well -- and Richard Levi has been great to work with for all my service needs More
by a70084h
August 26, 2015
Great. Helpful. Amazing service. I have been going to capital toyota to get my car serviced for 3 years already. I absolutely love the service they give me. They always let me know ex I have been going to capital toyota to get my car serviced for 3 years already. I absolutely love the service they give me. They always let me know exactly what all they have done to my car. They are precise on the job. They never fail to disappoint me. They treat me and my car with respect. I would highly recommend anyone capital toyota to anyone. More
by Fcedano92
Employees Worked With
Donald.
June 02, 2015
On Vacation On vacation, maintenance light came on. Called, no appointment needed in and out in about an hour. Jeremy MC. took great care of us! If your in town a On vacation, maintenance light came on. Called, no appointment needed in and out in about an hour. Jeremy MC. took great care of us! If your in town and need help, this would be my first stop! More
by asmith5714
Employees Worked With
Jeremy Mc.
October 04, 2014
Toyota Customer Care Program (horrible) Worst free maintence program ever. This is my last oil change in the program. Each time I've waited between 1.5 to 3 hours for an oil change. Horrible Worst free maintence program ever. This is my last oil change in the program. Each time I've waited between 1.5 to 3 hours for an oil change. Horrible customer service More
by Anesthesia69
Employees Worked With
Scott in service
May 20, 2014
General Service For 23 years we have dealt with Capital Toyota. We have always received outstanding service. The service dept is very professional and helpful. The For 23 years we have dealt with Capital Toyota. We have always received outstanding service. The service dept is very professional and helpful. They have always been honest and upfront with us. We have even recommended the service department to our friends and family. We will continue to purchase our vehicles from them and continue to use the service dept. Thank you. More
by Budnipper
Employees Worked With
Marty Woody
May 09, 2014
Great service center We have our cars serviced at Capital Toyota and have for several years. Each time we receive excellent service and every service team member is frien We have our cars serviced at Capital Toyota and have for several years. Each time we receive excellent service and every service team member is friendly, helpful, and professional. I would definitely recommend this service center to everyone. More
by an4dan
Employees Worked With
Richard, James, Donnie, Marty, Sandy
May 09, 2014
Excellent Service I received excellent service the day I took my truck in to be serviced. I appreciate the level of service I receive when I visit each time. I received excellent service the day I took my truck in to be serviced. I appreciate the level of service I receive when I visit each time. More
by cwengert
Employees Worked With
Service Department
