Capitol Toyota

Capitol Toyota dealership is the reason why we went to the Wilsonville Toyota dealership and got a better truck, at a better price, with better customer service and none of the bad sales tactics/inexperie the Wilsonville Toyota dealership and got a better truck, at a better price, with better customer service and none of the bad sales tactics/inexperience. We have Capitol Toyota to thank for our amazing truck that we purchased from the Wilsonville Toyota Dealership! 10/10 would buy from Wilsonville Toyota again. 0/10 will ever buy from Capitol and are on the fence about using their service department; if their sales department is an indication of this dealership as a whole. More

Waited 2.5 hours for what usually takes an hour. Why even make an appointment??? When I pulled up I saw how insane it was and I asked if I should just come at another time and I was told it was fine. I mean, make an appointment??? When I pulled up I saw how insane it was and I asked if I should just come at another time and I was told it was fine. I mean, c’mon, just be honest!! I did not expect that and was frantic on getting back to work and my husband had to leave work early to pick up our daughter. I never got an explanation. They overbook themselves on purpose. More

I highly recommend Joel Easton at Capital Toyota in Salem to anyone who is purchasing a car or truck! Joel was helpful and so easy to work with. He went above and beyond to help my husband and I find the bes to anyone who is purchasing a car or truck! Joel was helpful and so easy to work with. He went above and beyond to help my husband and I find the best truck to suit our needs! We will recommend Joel at capitol Toyota to our friends and family, and we will be back to see Joel for any and all of our future car purchases. More

Billy was such a huge helped. He made buying a truck so easy. I didnt feel pressured at all. I would recall him to all my friends. Great employee. Company should be proud to have someone like him working t easy. I didnt feel pressured at all. I would recall him to all my friends. Great employee. Company should be proud to have someone like him working there More

Best car buying experience in my life. The real "NO BULL" dealership. Delivered exactly what was promised. I found the exact car I wanted on Edmunds.com and started an online chat with inte The real "NO BULL" dealership. Delivered exactly what was promised. I found the exact car I wanted on Edmunds.com and started an online chat with internet salesman David Williams. I had already been burned by two other dealerships and was not interested in games. He answered all of my questions, met my price and we set up an appointment for a test drive. As I was making the 30 minute drive to the dealership he took the initiative of washing the vehicle and filling the tank just in case the deal went through. I arrived in the parking lot to a waving/smiling salesman who showed me where to park, and we walked right to the vehicle. He got my information (license/insurance), handed me the keys and off on a test drive I went. Back inside for the paperwork - NO HAGGLING, no gimmicks no "other shoe" dropped. In just over an hour I was driving my new vehicle home. Still pinching myself that folks like David exist! I have already recommended this salesman and this dealership to two friends and a family member!! So grateful for the experience and for my wonderful new CERTIFIED vehicle!! More

Car went into service dept to get 2 bad speakers replaced under warranty. Waited there over 3 HOURS and came home with nothing repaired. They did not order any parts in advance. They noted a recall for somet under warranty. Waited there over 3 HOURS and came home with nothing repaired. They did not order any parts in advance. They noted a recall for something totally non-related that they also did not have parts for. They said they couldn't replicate the issue on one of the speakers. The speaker they couldn't replicate the issue on is obviously blown and is easily noticed if they went through a full range of audio. Not sure what process they used. I asked if they could just order the speaker ahead of time along with the other parts so we don't have to make multiple out of town trips. They said they will not order the speaker until it is brought in again for someone else to re-diagnose. We live over 30 minutes away and now we have to make at least 3 trips to get 2 simple speakers replaced. What a hassle, ZERO stars for this service event. More

From the moment I called to make an appointment to see my car, I dealt with nothing but professionals. As soon as I walked up to Billy Hamill he knew all the ins and outs of my vehicle!!! I’ve been to many d car, I dealt with nothing but professionals. As soon as I walked up to Billy Hamill he knew all the ins and outs of my vehicle!!! I’ve been to many dealerships and have dealt with many salesman but Billy knew how to make me feel comfortable because he knew what he was talking about. Billy does his research on vehicles and after being in the biz for 12 years he is an expert! Thank you for the wonderful buying experience Capitol Toyota and Billy! Oh, and ps there was a super cute woman named Carly who worked reception I believe ? She was really good with my children and was super friendly ! You make buying vehicles with children a little less stressful and the balloons make quite the helpful distraction! Thank you all!!!! I will tell all my friends to come to you all ! More

I came in checking on the availability of the 2030 Toyota Corolla LE I saw available on the website. Lee checked for me and it had sold. Brought out a 2020 Corolla le hybrid. I now own it. I had question Corolla LE I saw available on the website. Lee checked for me and it had sold. Brought out a 2020 Corolla le hybrid. I now own it. I had questions and lee was busy so Raymond answered my questions for me! Love this place and live my car! More

Excellent experience and customer service! Had an amazing experience purchasing a car with Adam Smith. I called beforehand to make sure the vehicle I was interested in was still available and Had an amazing experience purchasing a car with Adam Smith. I called beforehand to make sure the vehicle I was interested in was still available and that he wouldn't waste my time traveling very far from Tigard to Salem just to view the vehicle. He was very professional and accommodated in every aspect. Adam answered all questions thoroughly and was not pushy or the typical sleazy car salesman. In all my years of purchasing cars, I would say Adam is the best salesman. My parents enjoyed his professionalism as well. If only every salesman had the same attitude as Adam, it would make car purchasing so much more enjoyable. I found him after thoroughly researching and reading other reviews of the salesmen at this dealership. Turns out the reviews were correct and I would most definitely recommend Adam to everyone including all of my family and friends who need a Toyota. Thanks again and would definitely return! More

Thank you Raymond. You went above and beyond to help us get a car. We appreciate your dedication to your customers. We will be coming back and referring this car lot to everyone. get a car. We appreciate your dedication to your customers. We will be coming back and referring this car lot to everyone. More