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Car Castle

Zion, IL

Overview
Reviews
Vehicles
1.7
20 Reviews
Call Dealership (847) 246-3044

1800 Sheridan Rd

Zion, IL

60099

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Showing 20 reviews

April 23, 2024

I did purchase from them and am quite disappointed. I can not recommend them at all. Sorry I wish I could More

by marc
Recommend Dealer
No
Employees Worked With
TK
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Helpful
March 23, 2024

I bought a car paid cash, had an agreement to bring it to be inspected and if anything as wrong hey would fix it. Put almost 2k into the car plugs because there was a misfire. rear shock was not attached. Ba More

by jason C
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
roberto
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Helpful
March 12, 2024

The vehicle had a total recall so I wasn't able to buy it !!! Then, I could get credit to purchase it!! More

by Scott Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don't remember!!
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Mar 13, 2024 -

Scott Nelson responded

They denied my credit !!! It was a wasted trip !!

Helpful
January 24, 2024

They earn their abysmal rating. No responsexaftrr 2 tries. Worthless! They must not be hungry More

by jnwright1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
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Helpful
November 11, 2023

when buying a used car you have to be a realist and understand the car is not going to be perfect, there were a couple of issues with the car that were addressed while i was doing paperwork and correc More

by mrbeeefy46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannot remember names but all the employees were great
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Nov 11, 2023 -

mrbeeefy46 responded

thank you for making this a painless experience,

Helpful
August 22, 2023

Messaged about a vehicle never got a message back the vehicle Guess they sold it idk More

by chuppatalie1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Idr
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Helpful
August 22, 2023

I contacted them, they never contacted me back. After reading reviews and talking to people id never contact this place again. More

by hlkunz
Recommend Dealer
No
Employees Worked With
NA
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Helpful
June 12, 2023

They never returned correspondence about my inquiry. I guess their too busy counting their $ to bother. I guess i will buy a truck from someone who wants to sell More

by Pissedconsumer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
None
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Jun 12, 2023 -

Car Castle responded

I do apologize to you that ypu were unable to reach anyone with your inquiry, we do value your business and hope you will try contacting us again. As far as "counting $" and ignoring our customers. If we didn't have customers such as yourself. we would not be able to count $. So please try calling again. We are open 6 days a week from 10am until 7pm

Helpful
April 27, 2023

I sent an inquiry about a car I was interested in and never got a response. The car is still listed on their website. Guess they don't want to do business. More

by CJ
Recommend Dealer
No
Employees Worked With
Nobody contacted me
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Jun 12, 2023 -

Car Castle responded

I am sorry no one contracted you, that had to be a mistake, we do try to answer all our calls. It could we called back and missed you as well. Please try again.

Helpful
April 24, 2023

They never contacted me! I guess they do not want my money! I’ll buy somewhere else! More

by Mikewasley76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
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Helpful
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